Warehouse Responsible and Delivery

Warehouse ManagerApply: Elkridge, MD: Full time: JR100154At Batesville, you will be a part of a dynamic team committed to excellence and innovation. A recognized leader in the death care industry in North America, we are committed to our mission of helping families honor the lives of those they love. Batesville has been named one of the *Most Trustworthy Companies in America* by Newsweek for the third year in a row, reflecting our commitment to quality, integrity, and the trust families and funeral professionals place in us every day.### **Your Role at Batesville:**### Responsible for the day-to-day operations and continual improvement of the facility including performance metrics, developing talent and sizing the organization appropriately to meet the market opportunity. Less than 50% of the job responsibilities involve driving or manual labor.### **You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.* The expected base salary range for this role is **$70,000 - $80,000** per year. IMMEDIATE ELIGIBILITY - Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.* Manage associates utilizing Human Resources processes, including quarterly and annual performance reviews (PDF), development plans and top grading.* Accountable for CSC operational performance, policy deployment, root cause and countermeasure analysis.* Functional knowledge of systems such as Samsara, Workday, Fleetio, JDE, etc.* Responsible for implementation of a high standard of customer service in the areas of order taking and customer problem solving.* Responsible for implementation of market strategies and the \"profitable customer and product\" philosophy at the local level.* Develop strategies to improve operations and inventory efficiencies at the CSC level.* Responsible for the implementation of compensation, freedom to lead and safety per the company's guiding principles.* Develop and conduct ongoing training in the areas of health, safety, phone skills, standard operating procedures, etc.* Help develop annual budget, operational and capital plans for the facility.* Ensure the appropriate interaction and coordination with sales, customers, RDC managers, and home office.* Responsible for the protection of company assets and achievement and reduction of cost per delivered unit and hours per unit measured as well as protection of company assets such as inventory, purchase cards, fuel cards, etc.* Responsible for the execution of product recalls and field quality repairs.* Ensure that the CSC maintains and projects an image to the industry consistent with the company's expectations of professionalism, and truck and driver appearance.* Participate in cross-functional projects to improve company performance* Work with Sales Managers to control the operational costs such as special deliveries, etc.* Provide input regarding market needs as they relate to distribution and service.* Work with Sales Managers and Sales Representatives to establish the mix of caskets to be inventoried.* Carries out supervisory responsibilities in accordance with the Company policies, the Code of Ethical Business Conduct and applicable laws.* Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; addressing complaints, and resolving problems.* What You'll Bring: ## Education Bachelor's degree (B.or equivalent from a college or university in Business, Supply Chain Management or Logistics preferred; and a minimum of two years related experience and/or training; or equivalent combination of education and experience with an emphasis in Logistics. ## Skills/Experience * Microsoft Office - Immediate - Required* Customer Service Orientation - Expert - Required* Verbal and Written Communication - Expert - Required* Professional appearance - Required* Positive Attitude - Required* Attention to safety - Expert - Required* Attention to detail - Expert - Required* Knowledge of DOT, FMCSA, and OSHA rules and regulations - Intermediate - Required* Team Player - Required## Travel Employee must be able to travel less than 5% of the time. ## Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job.