PT Stylist (Work From Home)

Stylist - PT - Chicago Outlet

As an AllSaints Stylist, you are the fundamental link between our products and customers.

The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors, but there will also be an opportunity to gain experience in visual merchandising, general store operations andpersonal shopping. You will also support handling first line customer enquiries via our online customer service system, with the remainder of your time being spent with in-store customers.

You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring that our stores are looking fabulous at all times.

You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with AllSaints are there for the taking.

Our stores are busy and the majority of your time will be spent on the shop floor. You will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience

You will actively maintain the stores aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times

Stock replenishment, deliveries and digital orders will become part of your day to day, whilst utilising our digital tools to support a positive customer journey

You will handle and respond to first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system

You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust

You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result

You will greet our customers into our store and tailor your approach to support the purpose of their visit

Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times

You will be predominantly store based with between 30 and 50 percent of your time spent on online customer service delivered either within the store or from time to time on a work from home basis

You will work in partnership with our specialist customer experience team leaders, receiving coaching on service delivery and ensuring that more complex customer queries are escalated to our specialist teams promptly

you'll constantly interact with customers in store and online from all over the world to provide an exceptional customer experience

Awareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and customers alike

Can do attitude and lots of enthusiasm - there's a lot of time spent on interacting with customers and colleagues on our busy shop floors

you'll be processing a lot of transactions and store deliveries using our in-store digital tools and responding to customer queries using our online customer service system

You'll be actively aware of brand campaigns, lookbooks and new product launches and a passionate advocate of all things AllSaints

You love fashion! We are primarily based out of our Los Angeles studios, bringing our brand infamous aesthetic to the West Hollywood hills.

Eligible employees may also choose to enroll family members, including a legal spouse/ registered domestic partner.

Health & Wellbeing Benefits Plan include:

Medical, Dental, Vision, and

Flexible Spending Accounts (FSA) & Dependent Care Accounts

Commuter & Parking Saving Accounts

Voluntary Additional Life & Disability Coverage for Spouse and Child(ren)

Basic Life and Disability

Short/Long-Term Disability

Employee Assistance Programs

Personal Clothing Discount

This is a part time hourly role available at a rate of: $16.40 USD/Hour, plus bonus potential.

#Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.

We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.

We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.

If you need any support or adjustments during your application, please get in touch with us and we are happy to help.