Process Engineering Positions

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. We are seeking a Process Engineer to join our Claims Process Engineering (CPE) team. The Process Engineer role in CPE is expected to have skills and experiences around process design and improvement methodologies. If you enjoy testing new technologies, process improvement, and analyzing data this may be the perfect position for you!

Process Engineers will also be responsible for:

Conducting research and analysis for end-to-end process design efforts across P&C Claims Auto, Fire and Shared Services segments

Utilizing Lean Six Sigma process improvement methodologies to identify opportunities which will reduce waste and result in measurable improvements in efficiency

Successfully executing the implementation of identified process improvements to achieve measurable results (operational efficiency, service, quality, or customer experience)

Developing comprehensive understanding of structure, standard work, work segmentation, and detailed processes in segments related to project assignments

Identifying, collecting, and properly analyzing readily available claim, task, phone, and other approved operational metrics

Completing appropriate communication materials that adequately illustrate the findings and recommendations to various levels of execution leadership (tollgate PowerPoint slides, communication plans, project initiative updates, business decision documents, etc.)

Effectively measure cost/benefit analyses for project prioritization and/or implementation

Managing and prioritizing multiple work objectives simultaneously in an agile environment

first round candidates may be invited to complete an on demand video interview; from the on demand video interview round, competitive candidates may be invited to participate in a data exercise. Following the data exercise, competitive candidates may be invited to a live hiring team interview where selected candidates will be asked to present their case study to the interview panel.

Position may require travel via commercial transportation and driving motor vehicles to any location where the Company does business

May work extended hours and weekends

Bloomington, IL-Corporate, Dunwoody, GA-ParkCenter Hub, Richardson, TX-CityLine Hub or Tempe, AZ-Marina Heights Hub locations. Hybrid Work arrangement
Hybrid position means selected candidates will be assigned to a facility and will spend some time working both in office and from their home.

S. immediately; H-1B visa) for this opportunity

All employees in support and professional roles selected for a Claims position will have a time in role commitment (6 months for promotions, 12 months for lateral) beginning on the effective date of transfer which must be met by the end of the posting period for any other State Farm positions. The incumbency period does not affect the at-will relationship between State Farm and the employee and does not create an employment contract, nor contractual rights.

Project Management experience

A solid understanding of process improvement methodologies including Lean and Six Sigma

Strong problem-solving and analytical skills (trend identification, interpreting data, statistical testing)

Intermediate to advanced level of Proficiency in Microsoft Office Products (Excel, Access, PowerPoint, Visio)

Comfortable leading through ambiguity on projects

Resourceful and willing to seek out creative solutions to problems

On top of our competitive pay, you are eligible for an annual raise and bonus.

State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!

Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.

Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!

You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!

We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.

Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.