Support Services Person ll

Title Service Representative II
We are currently hiring for the position of Title Service Representative II at our Hunt Valley, MD location. The compensation for this position is $17.75 per hour, with possible opportunities for overtime. The Company offers a comprehensive and competitive benefits package, including medical, dental, and vision insurance, 401(k) participation, paid time off, and holiday pay. Full-time position with several available shifts.
The Title Service Representative II is responsible for conducting effective follow-up for motor vehicle titles. This includes communication with customers, clients, motor vehicle dealers, and motor vehicle agency personnel.
CRM: Processes requests received through the client portal, as well as email requests. Responsible for handling incoming calls from customers, DMVs, or the agents of the client.
Processes repossession applications and affidavits and ships applications to the DMV or Tag Agent to obtain a repossession title.
Sends customers and dealers Release of Liens, copy of titles and contracts via Fed Ex, fax or e-mail.
Handles complex and escalated account issues.
2-4 years' experience (administrative).
~ DMV or car dealership or title experience a plus.

Experience with Microsoft Excel and Microsoft Word.
Data Entry and/or Clerical experience.
The Amynta Group (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. Please inform the Company's personnel representative if you require any accommodation in the application process.