Medical Front Desk Receptionist - PRN

Job Description At Aylo Health, we work together to enrich the health and well-being of every life we touch. Our mission is to make quality healthcare simple and convenient. Aylo Health offers competitive pay to team members who provide high-quality care, while delivering an exceptional patient experience.

Under direction of the Office Manager, the Front Desk Receptionist essential duties include providing excellent customer/patient services via phone and in person.

This is a PRN float position designed to provide coverage across our North Georgia locations based on staffing needs, PTO, and callouts. Shifts will generally be communicated in advance when covering planned PTO, with additional opportunities potentially becoming available for callout coverage.

Typical shift hours are 7:45 AM-5:00 PM , with occasional 10:00 AM-7:00 PM shifts depending on location needs.

Flexible weekday availability is highly preferred.

Must provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements

Welcomes and greets patients/clients/visitors to the medical practice in a manner that is helpful and friendly; Maintains patient accounts by obtaining, recording, and updating personal and financial information

Obtains revenue by recording and updating financial information; filing, collecting, and expediting third-party claims

Protects patients' rights by maintaining confidentiality of personal and financial information

Performs day-to-day administrative functions and general office duties including but not limited to copying, filing, faxing, answering phones and data entry

Transfer telephone calls as needed; works with call center representative to ensure adequate patient support is all times

Adheres to all policies on safety and security; maintains restricted areas safe by safeguarding entry and computer system passwords in strict confidentiality

Clean, sanitize and maintain patient waiting areas, office files, and front-desk areas in a manner that is organized

General cleaning duties to ensure that the office remains clean and tidy for both patients and staff

High School graduate or equivalent required, Medical Receptionist Certificate a plus

• 1+ years of experience medical office receptionist experience; Medical Receptionist Certificate a plus
• Computer literate with entry level working knowledge
• Aylo Health is an Equal Opportunity Employer