Lead Housekeeping Houseperson

All Points North is hiring!

We’re currently seeking a Lead Housekeeper.

Broad Statement of Responsibilities

Create a welcoming and clean environment for clients and staff. Manage the housekeeping team, their schedules, and their duties to ensure efficient and effective management of the facilities and buildings.

Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

5+ years in Housekeeping, 2+ years in supervisory role.

Able to stand for 8+ hours

Able to squat, bend, kneel, and lift 50 lbs

Knowledge of various computer programs and the ability to multitask

Management skills and experience

Familiarity with industry’s best practices and local vendors

Leadership experience

Time-management skills

Capable of making good decision

Ability to handle pressure well

Ability to deal with uncertainty

Familiarity with client admissions and departure procedures

Education

Required: High school diploma or GED. Associates or Bachelor’s degree in hospitality preferred.

Experience

5+ years of housekeeping experience and 2+ years supervisory experience.

Special Skills & Knowledge

Candidates should have the following skills and attributes: must be able to work and communicate well with people; be adaptable and accept changes quickly and easily; be willing to address conflict appropriately. Basic computer skills are required with Microsoft Office Suite and web-based products knowledge a bonus.

Physical Requirements

The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Routine mobility to include standing, stooping, bending, lifting, walking and running.

Regularly required to sit and work at a phone/computer workstation

Ability to lift up to 40 lbs.

Materials & Equipment

Office equipment, computer, copy machine, iPad and company computer programs.

Essential Requirements

High moral and ethical values

Willingness to be open to learning and growing

Articulate, with interpersonal skills to work as an integral part of a team.

Must possess a valid driver’s license, appropriate references

Appropriate interpersonal/personal boundaries

Maturity of judgment and behavior.

Ability to remain flexible to accommodate changes in work schedule.

Position Duties and Responsibilities

Directs housekeeping department with assistance of the Housekeeping Supervisor

Helps in the design systems to ensure efficiency and delineation of tasks related to facility management

Produces timely and accurate information to communicate with other department heads regarding guest and departmental needs.

Oversees operation of housekeeping function and checks quality of work

Assists with hospitality department inventory, ordering, and organization of housekeeping items.

Ensures that client response quality is up to standards facilities are clean and sanitized

Assists with the organization of client arrivals and departure processes to ensure room cleanliness.

Offers suggestions and creative ideas that can improve upon the department’s performance.

Assists in the supervision and organization of spa facilities, treatments, and PMS systems

Submit request for product ordering and inventory.

Monitors and maintains communications with the hospitality staff

Solves problems that arise and seizes control of issues in the building- communicating with proper avenues to create solutions to the details.

Responds to client needs and requests personally.

Other Duties as assigned

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