Head of management hr

El Segundo, CA | On-site with regular center travel | $80,000-$90,000

The People Experience Manager is a trusted connection between our employees and the organization, with a particular focus on Behavior Technicians and field teams. This is a hands-on, solutions-driven role: build relationships, listen to employees, investigate what is affecting their experience, and turn feedback and retention data into meaningful improvements. Build trusted relationships through regular center visits, one-to-one conversations, listening sessions, and proactive outreach; Run pulse surveys, stay interviews, and other feedback initiatives; combine employee voices with retention, turnover, and engagement data to identify where problems are emerging

Dig into root causes by meeting with employees and local leaders, observing the day-to-day experience, and understanding what is really driving frustration or departures

Own practical solutions from recommendation to implementation: bring the right teams together, remove barriers, follow up with employees, and check whether the change worked

Partner with Talent Management, Operations, Clinical, Scheduling, Training, and HR; refer formal employee-relations matters to HR while maintaining appropriate discretion and follow-through

Present concise updates to leadership on employee feedback, priority issues, solutions underway, and measurable results—not just activity or survey completion

stronger employee satisfaction, happiness, engagement, and trust; Bachelor's degree in Psychology, Organizational Psychology, Industrial-Organizational Psychology, or a related field preferred; Experience in employee experience, engagement, retention, people-focused operations, research, or a similar relationship-driven role; experience with frontline or multi-site teams is a plus

Strong listening, interviewing, relationship-building, and facilitation skills; Comfortable designing surveys, interpreting people data, identifying root causes, and presenting clear, actionable recommendations

Above all, you are a doer: you do not just report a problem—you go and help fix it.

Paid Personal Time Off

Paid Holidays

Medical, Dental and Vision insurance

Performance and promotion raises

Employee Assistance Program: Free access to some support services (financial, legal, counseling, etc.)

Discounted monthly gym membership to 12,000 gym locations nationwide, as well as free access to workout videos

Travel: Discounts on travel essentials including hotels, rental cars, flights, excursions, and more!

Lab Testing Discounts:10-80% off costs of routine lab work

Behavior Frontiers is an Equal Opportunity Employer and will consider for employment all qualified applicants in a manner consistent with the requirements of the applicable federal, state, and local laws.

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