SYSTEMS ENGINEERING AND ANALYSIS

We are problem solvers and partners, always starting with our customers to solve their challenges and create opportunities. Our start-up roots keep us nimble, flexible, and moving fast. We take pride in what we do, acting with integrity and passion, so that our customers can perform better. We are experts and enthusiasts - combining ever-expanding knowledge with leading technology to consistently deliver results, solutions and opportunities for our customers and stakeholders. The Platform Engineer is responsible for maintaining and advancing the enterprise's Tanium infrastructure and tooling. This individual works as part of a results-oriented, service-delivery team and collaborates with configuration analysts, release engineers, developers, and operations teams. The Platform Engineer performs root cause analysis of problems, develops and implements automation tools, and actively participates in deep technical discussions to drive endpoint visibility, security, and operational efficiency across the enterprise.ResponsibilitiesAssist in the design, planning and implementation of Tanium platform solutions, ensuring maximum performance and reliabilityAdminister, maintain, and optimize the Tanium Server, Zone Servers, and client deployments at scaleRespond to and assist in production operations in a 24/7 environmentWork efficiently in a fast-paced environment and handle priorities effectivelyEnsure meticulous attention to detail and maintain excellent organizational skillsEvaluate, test, and integrate new system versions, drivers, and patchesProvide technical analysis, resolve problems, and propose solutionsDemonstrable experience leveraging AI tooling to improve work quality and efficiencyThorough understanding of core system security & hardening concepts and processesProvide support to, and coordinate with, developers, operations staff, release engineers, and end-usersCollaborate effectively with team members to achieve project goals and maintain system integrityTake part in periodic, scheduled weekend assignments to support essential project deliveriesParticipate in a weekly on-call rotation for after-hours supportKnowledge and Experience3+ years of experience in IT infrastructure or platform engineering roles3+ years of hands-on experience administering the Tanium platform, including server architecture, client deployment, and module managementSolid understanding of Linux system services, package management (RPM/YUM/DNF), and shell scriptingStrong understanding of endpoint management, patch lifecycle, and vulnerability remediation processesExperience with horizontal and vertical scaling for performance and high availabilitySkilled in analytics and problem solvingAbility to work in a service-oriented team environmentActive understanding of Project Management, organization, and time managementCustomer focused, and dedicated to the best possible user experienceCommunicates effectively with both technical and business resourcesDesired Knowledge and Experience Tanium Certified Administrator (TCA) or Tanium Certified Operator (TCO) certificationBachelor's degree in engineering discipline or equivalent experience in Systems Engineering2+ years of experience with Ansible automation and/or Python scripting#LI-SH3#LI-ONSITE Intercontinental Exchange, Inc. is an Equal Opportunity Employer.