Head of Products - Remote

Every single person that works here has someone they are building GoGo for. When we add someone to the team, it's because we think they will help our dad, aunt, neighbor or grandma have a better life . Product Manager

Job Summary The Product Manager will own the strategy, roadmap, and execution for GoGoGrandparent's Home Services department, a strategic bet that could dramatically impact the future of the company. This is a 0 to 1 role where you will have broad autonomy over helping to build this "business within a business". This role drives the end-to-end product lifecycle, including customer research, market analysis, planning, requirements development, and launch, with the goal of growing adoption, repeat usage, and trust in Home Services.

Translate customer and business needs into clear product requirements and development roadmaps for Home Services.

Build product strategy documents that describe business cases, high-level use cases, technical requirements, and ROI for Home Services initiatives.

Design and optimize the customer journey.

Conduct customer interviews and market research to uncover pain points and prioritize service categories (e.g., cleaning, handyman, yard-work, personal assistant, caregiver).

Collaborate closely with cross functional teams in the development, QA, and release of products.

Skills & Qualifications 3+ years of experience in full-cycle product development in a non-managerial role.

Highly competent in writing SQL queries to generate and explore data.

Data analysis experience, able to crunch numbers in spreadsheets comfortably to assist with decision making.

Superior project management and interpersonal skills.

Healthcare Insurance (Medical, Dental, Vision)

8 Paid company holidays + 4 Cultural days

Personal Time-off of 15 days at start

Step 2: Data analytics challenge over Zoom with hiring manager (30 minutes).

GoGoGrandparent's (GoGo's) mission is to help older adults live independently in their home for as long as possible. We do that by tailoring existing on demand apps to the needs of people living with mobility, visual, cognitive and dexterity impairments and letting older adults use them by making a phone call. After ordering, our service becomes a virtual caregiver that monitors the instrumental activities of daily living (mobility, meals, groceries, medication delivery & home management) for tens of thousands of older adults around the United States. We're profitable, have been around since 2016 & haven't raised any venture capital financing to date. Our engineering team is fully remote, tight-knit, and moves fast. You'll work closely with founders, ship meaningful features weekly, and have real ownership over architecture, reliability, and product direction.

This is a fully remote position

We are seeking a Senior Backend Engineer with strong expertise in Node.js / Typescript to design, build, and maintain scalable backend systems. This role is responsible for delivering high-quality features end-to-end, collaborating closely with product and project managers, and continuously improving the codebase through thoughtful refactoring.

They will work across the full development lifecycle - from planning and implementation to testing, deployment, and monitoring - while ensuring reliability and performance in production.

In addition to execution, this role involves improving engineering processes, reviewing code, mentoring other developers, and helping drive technical standards across the team.

Design, develop, and deliver backend features using Node.js / Typescript, ensuring high performance and scalability

Collaborate with product and project managers to clarify requirements and translate them into technical solutions

Own tasks end-to-end, from implementation through testing, deployment, and monitoring

Continuously refactor and improve existing code to enhance maintainability, performance, and reliability

Review pull requests, provide constructive feedback, and uphold code quality and engineering standards

Write clean, well-documented, and testable code following best practices

Monitor system performance and proactively address bottlenecks or reliability issues

Collaborate with cross-functional teams (frontend, QA, DevOps) to ensure smooth delivery of features

Mentor other engineers and contribute to improving team processes and development workflows

Back-end heavy: Node.js, TypeScript, MySQL, REST + GraphQL

Front-end: Vue.js (nice to have)

Deployment: AWS, Docker/Kubernetes (nice to have)

6+ years of professional experience (primarily in Node.js and Vue.js)

Fully remote position

$There is a significant quarterly bonus tied to meeting sprint goals

Paid holidays

Personal Time-off of 15 days at start

US Employees Healthcare Insurance (Medical, Dental, Vision)

At its core, the company values innovation and compassion, to help better people's lives. helps people live independently. At GoGo, our mission is to deliver simple, reliable connectivity and smart software that empower older adults and people with disabilities. Join us and help build the future.

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