Salesperson for Retail Sales

Sales Associate Time Type: Full time. This is an in‑office position.
Department: 400 Retail Sales and Service
Job Summary The Sales Associate position is responsible for providing efficient and accurate customer and financial services while delivering the “IBC Experience”. This includes meeting customer needs by offering bank products and services and establishing new relationships.
Essential Job Functions Deliver the IBC Experience by providing prompt, efficient, and friendly customer service.
Meet customer financial needs by promoting bank products and services through walk‑in customers, follow‑up calls, onboarding, aisle time, and outreach activities.
Assist with branch opening/closing procedures and dual control.
Adhere to policies and procedures of the New Account Opening Process.
Support Branch Manager with adherence to the Compliance Facility Checklist.
Maintain branch inventory and supplies.
Flexibility to travel and assist other branches.
Flexibility to assist and perform teller operation functions.
Attend meetings and other events.
Maintain individual sales performance goals.
Promptly respond to and communicate customer complaints.
Assist with on‑the‑job sales training.
Other duties as assigned.
Skills Problem Analysis
Focus on Results
Initiative
Service Orientation
Focus on Quality
Perseverance
Resourceful
Teamwork
Oral and written Communication
Bilingual (English/Spanish) preferred
Computer literate (knowledge of Microsoft programs)
Education & Experience High school graduate or GED equivalent.
1+ years of experience interacting with people preferred.
Benefits Medical Plan
Employer Paid Life Insurance
Flexible Spending Program
401k
Profit Sharing Program
Supplemental Benefits: Vision, Dental, Disability, Tuition Assistance Program
Sick Leave
Vacation
Paid Holidays

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