Insurance Agency Professional

Job Description Insurance Verification and Eligibility Specialist

Olympic Sports and Spine (OSS) is seeking an experienced Insurance Verification and Eligibility Specialist to join our centralized billing team. In this role, you will help ensure a smooth start to care for new patients by verifying insurance eligibility and benefits across all OSS locations.

This is a 100% in-office position based at our centralized Tacoma billing office.

The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced medical billing environment. If you enjoy supporting patients and clinic teams, take pride in excellent customer service, and are looking for a stable Monday – Friday schedule with no weekends required , we would love to hear from you. Verify patient eligibility, insurance benefits, and obtain required prior authorizations before the initial visit.
Communicate with clinic PSR and treating staff regarding required insurance documentation and follow up to ensure timely completion.
Contact insurance companies to verify benefits, obtain authorizations, and perform follow-up as needed.
Enter insurance benefit and authorization information into the EMR system and maintain detailed documentation of all communications with insurance companies, patients, clinic staff, and billing personnel.
Review and confirm the accuracy of patient registration, demographic, and insurance information; Prepare patient insurance benefit letters in the EMR system for distribution by clinic staff.
Ensure all insurance verifications and prior authorizations for scheduled patients are completed before the close of business each day.

PERFORMANCE REQUIREMENTS:

Knowledge of insurance verification, benefits, and authorization processes. Proficient computer skills and the ability to operate standard office equipment, including multi-line telephones, scanners, and copiers. Strong verbal and written communication skills with the ability to interact professionally and effectively with patients, staff, insurance representatives, and referral sources. High School graduation or equivalent AND three years of experience in an appropriately related position OR Equivalent education/experience.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.
#As part of our commitment to maintaining a safe and compliant workplace, all offers of employment at Olympic Sports & Spine are contingent upon the successful completion of a thorough background screening process. This may include, but is not limited to, verification of employment history, education, credit check (where applicable), criminal record check, and reference checks.
By submitting your application for this position, you acknowledge and consent to the background screening process. Any offer of employment will be conditional until the screening process is completed and the results are deemed satisfactory by Olympic Sports & Spine.
Olympic Sports & Spine is an equal opportunity employer and will comply with all applicable local, state, and federal laws regarding background screening.