Front Desk Receptionist (Guest Services - Full Time)

The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, spacious accommodations, and unparalleled access to Americas most famous mountain town.
A Relais & Chteaux resort, The Little Nell is consistently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The new Spa at The Little Nell is rooted in The Aspen Idea - a holistic lifestyle philosophy that integrates mind, body, and spirit. During ski season, The Little Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub and health center year-round. The Little Nell has been acknowledged with numerous awards for decades including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of Americas 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation.
The Little Nell also proudly offers residences, with 26 exquisite private mountainside homes and 12 guest rooms situated at the base of Aspen Mountain where owners and rental guests enjoy exceptional personal service delivered by The Little Nell team, along with effortless ski-in/ski-out access to Aspen Mountain.
For the first time since its inception, the first Nell hotel outside of Aspen will open at Rockefeller Center in 2027, bringing its legendary sophisticated style and legendary Aspen culture to New York City. For more information, visit or follow @thelittlenell on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the View email address on click.appcast.io Front Desk Agent welcomes and registers guests, as well as presents statements and collects payments for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests. The Front Desk Agent will report to the Front Office Manager.
Applications for this position will be accepted until June 21, 2026. Direct Link to The Little Nell career site: Aspen Skiing Company Front Desk Agent - The Little Nell | SmartRecruiters
Responsible for maintaining cash bank and for daily settling of cash bank
Coordinate with housekeeping to ensure all rooms are clean, tidy, and fully furnished to accommodate guests needs
Comply with all policies of the hotels and Aspen One
Assist in emergency and security procedures as directed by management
Complete tasks and projects delegated by your manager and assist other departments as staff and business levels demand
High School Diploma or high school equivalent preferred
One year of customer or guest experience preferred
Previous front desk experience preferred
Basis knowledge of local mountain, town activities and events in the area
Knowledge of company policies and procedures?
Ability to work independently with minimal supervision?
individually or with assistance (weight limits can vary according to position, but no more than 50)
This position is categorized as a regular full-time position eligible for the following benefits:
Health, Dental and Vision Insurance Programs
Flexible Spending Account Programs
Life Insurance Programs