Head of Service Management

Service Director – Level (1)

Boys & Girls Clubs Location: Performance Profile Source: Management Professional

Operations

Reports To: Vice President Operations or Area Director

Directs/manages overall daily operations of the designated Clubhouse with the primary concern for programs and service delivery, supervision and training of staff, facilities management, community relations and membership administration. Level (1) branch has a budget of $200,000 or higher, with an average daily attendance of 100 or more and is open until 9:00 PM

Establish Unit or Branch programs, activities and services that prepare youth for success and that create a club environment that facilitates achievement of Youth Development Outcomes.

Ensure a healthy and safe environment, ensuring facilities, equipment and supplies are maintained.

Strategic Planning

Plan, develop, implement and evaluate Unit or Branch overall programs, services and activities to ensure they meet stated objectives and member needs and interests. Resource Management

Manage Unit or Branch financial resources assisting in the development of annual budgets. Ensure administrative and operational systems are in place to maintain the operation of the physical properties and equipment of the Club, including use of facilities by outside groups. Ensure compliance with organization policies.

Recruit, manage and provide career development opportunities in collaboration with Human Resources Department for branch staff and volunteers. Partnership Development

Develop partnerships with parents, community leaders and organizations.

Develop and maintain public relations to increase the visibility of programs, services and activities within the Club and the community in conjunction with Marketing/Development plan for the organization.

Purchase or approve purchase of supplies and equipment.

Maintains contact with external community groups, schools, members' parents and others to assist in resolving problems and to publicize Club.

Four year degree from an accredited college or university in a related field.

A minimum of five years work experience in a Boys and Girls Club or similar organization planning and supervising activities based on the developmental needs of young people.

Demonstrated ability in personnel supervision, facilities management, and the recruitment and retention of key personnel.

Working knowledge of budget preparation, control, and management.

Demonstrated ability in working with young people, parents and community leaders.

Ability to read and interpret documents such as safety rules, operating instructions, and policy manuals. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

We kindly request that applicants refrain from contacting us regarding the status of their application.