Head of Security Product Management

Hanwha Vision America (HVA), a subsidiary of the Hanwha Group, is a global leader in video surveillance and physical security solutions. We deliver cutting‑edge IP cameras, cloud platforms, access control solutions, and video management systems (VMS), trusted across industries including retail, transportation, education, banking, healthcare, and critical infrastructure.
As we expand our footprint in the access control space, we are looking for a high‑impact Product Manager to join the team building next generation of access control solutions — built at the intersection of hardware, cloud, and AI.
You will help to own the product strategy and execution for our access control solutions portfolio, working at the intersection of hardware, cloud software, and AI. If you are a self‑starter with deep access control domain expertise, a sharp eye for detail, and a passion for shaping the future of physical security, we want to talk to you.
Product Strategy & Roadmap: Own and drive the product roadmap for access control solutions, aligned with company strategy and market opportunities. Customer & Market Discovery: Lead voice‑of‑customer sessions, field discovery interviews, and on‑site visits to deeply understand user needs and pain points across security integrators, IT teams, facility managers, and enterprise end users.
Requirements & Specifications: Translate customer needs, field feedback, and market insights into clear product requirements, user stories, and functional specifications. Define standards for security, uptime/SLA, UI/UX accessibility, and integration quality.
Competitive Intelligence: Lead competitive analysis and define positioning to differentiate HVA's access control portfolio in the market. Conduct ongoing benchmarking against leading cloud and on‑premises solutions.
Feature Prioritization: Develop data‑driven prioritization frameworks to balance customer value, business impact, and technical feasibility. Manage the backlog and drive Agile delivery in collaboration with engineering teams globally.
Cross‑Functional Execution: Work cross‑functionally with engineering, sales, marketing, and support to deliver high‑quality products on time. Liaise with global development teams, accommodating cross‑timezone collaboration as needed.
Partner with go‑to‑market teams to support product launches, sales enablement, field readiness, and customer success. Develop comprehensive product documentation, training materials, and marketing collateral for each release.
Commercial & Ecosystem Strategy: Develop a strong understanding of pricing strategy, packaging, ecosystem dynamics, and profitability levers. Partner & Supplier Engagement: Work with OEM partners, hardware suppliers, and third‑party vendors to support product definition, integration requirements, and lifecycle planning. Represent HVA's access control portfolio at tradeshows, sales meetings, and industry events.
Product Lifecycle Management: Manage the complete access control product lifecycle from concept through end‑of‑life, including migration strategies for customers transitioning from legacy on‑premises systems to cloud‑based solutions.
Qualifications: 5+ years of experience in product management within access control, physical security technology, or related B2B SaaS/hardware domains
Deep understanding of access control systems — hardware (readers, controllers, credentials) and software (cloud, on‑premises, hybrid architectures)
Proven experience building customer‑facing products and conducting voice‑of‑customer research at scale
Familiarity with cloud‑based architectures, modern SaaS models, and API/integration ecosystems
Strong analytical mindset with ability to make data‑driven decisions and develop prioritization frameworks
Excellent written, verbal, and executive‑level communication skills
Bachelor's degree in Computer Science, Engineering, Electronics, or a related field (or equivalent experience)
Willingness to travel up to 30% for customer sites, partner meetings, and industry tradeshows (e.g., Familiarity with video surveillance platforms, VMS, visitor management, or smart building ecosystems
Demonstrated track record of driving UI/UX differentiation in hardware‑enabled software products
Knowledge of cybersecurity best practices, data privacy standards, and product compliance (e.g., Experience managing on‑premises‑to‑cloud product migration strategies for installed base customers
Familiarity with mobile credential technologies and mobile‑first access control design
It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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