Remote EAP Counselor (afternoon shift)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. EAP Specialists are responsible for taking inbound calls to provide telephonic assessment and solution-focused consultation to clients calling regarding their behavioral health benefits. In addition to assessment and triage, the successful candidate will engage in short-term problem resolution, authorization and referrals for routine and crisis callers.

Several structured work schedules are currently available which include shift differentials for evenings, overnights, weekends, and holidays. You’ll enjoy the flexibility to work remotely from anywhere within the U.Use clinical expertise to conduct a thorough assessment of risk to self or others and screen for substance abuse and medical co-morbidities

Use Solution Focused Consultation, Motivational Interviewing, and/or short-term problem resolution to develop an individualized action plan

Guide individuals to appropriate benefits and resources provided by employer, community, and other cross-carrier vendors

Consult with licensed staff or leadership on high-risk situations

Act as the National Point of Contact (NPOC) for non-licensed EAP Specialists

Master's or Doctoral Degree in Counseling, Psychology, Social Work, or related field

• Active, unrestricted, independent behavioral health license in the state of residence
• Familiarity with EAP services, including intake processes, referral coordination, and crisis intervention protocols
• Certified Employee Assistance Professional (CEAP)

EAP experience

Experience working in a managed care organization, inpatient setting, public or private clinic with an emphasis on mental health, and/or chemical dependency

Experience working with adults in crisis

Dual diagnosis experience with mental health and substance abuse

Proficient with Electronic Medical Record (EMR) systems and MS Office applications (Outlook and Teams)

equity stock purchase

~Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $29.00 - $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace.