Head of Programme Management

Program Manager Performance/Quality ImprovementThe Program Manager Performance/Quality Improvement is responsible for the advanced planning and analytical consulting to the administrative and managerial staff of the department to ensure that the projects and priorities of continuous improvement are carried out to completion.Interacts daily with leaders, to identify, define and manage opportunities to improve strategic, financial and operation performance for continuous improvement while helping create a strategic approach to produce and establish extraordinary improvement as a foundation for continued growth.The responsibilities of this role are to rally the leaders in a spirit of continuous improvement and energize the continued rapid growth and expansion, tracking department formation, leading programs and projects, helping to organize and lead efforts for improvement and growth.Quality Management: Responsible for establishing and continuing effective quality improvement efforts to achieve organizational performance goals and national top decile performance in clinical excellence.Quality improvements may be small or large scale and are in alignment with Hoag's strategic goals, for example addressing 30-day readmissions and mortality reduction.The Quality Improvement Manager may apply Lean, Six Sigma, and other quality improvement methodologies to deliver results.Coaches and trains teams in the utilization of improvement tools and implementation of improvements.Manages plans and develops guidelines, process measures, targets, and standards for monitoring and measuring results to deliver on goals.Interacts daily with leaders, to identify, define, and manage opportunities to improve quality while helping create a strategic approach to produce and establish extraordinary improvement.The Program Manager Quality Improvement collaborates to lead and organize efforts for continuous clinical improvement.QualificationsEducation and ExperienceBachelor's degree in Industrial Engineering, Business/Healthcare Administration or equivalent Medical Foundation, Physician Practice or Health Plan related experienceAdvanced training or experience in performing statistical, financial and strategic analysisFive years experience in performance/process improvement projects including but not limited to Lean, Six Sigma methodologiesDemonstrated performance improvement and process improvement skills and knowledge of methodologies such as Lean, Six Sigma, DMAIC, and PDCAHighly proficient in Microsoft Project and the Microsoft Office Suite (Word, Excel, PowerPoint, Visio)Preferred:Master's degree in Industrial Engineering, Business/Healthcare AdministrationConsulting experienceExperience managing healthcare-related projects and familiarity with healthcare provider industryQuality Management: Seven-years experience in performance/process improvement projects preferred. About UsHoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute-care hospitals with sixteen urgent care centers, eleven health centers and a network of more than1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy.Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in the areas of cancer, heart and vascular, neurosciences, women's health, orthopedics, and digestive health through our institutes.News &World Report, the only Orange County hospital ranked in the top 10 for California. Job InfoJob Identification 128638Job Category Project Mgmt, Quality & ComplianceLocations 1 Hoag Dr, Newport Beach, CA, 92663, USPay Range $58.08 - $97.01 per hourJob Schedule Full Time