Phlebotomist - Primary Care Clinic (Full Time)

Title: Phlebotomist

Department: Family Medicine

Status: Full time

Shift: Days (8hr shift)

Assist and support the licensed clinical care team members by providing phlebotomy services in an ambulatory care environment. Responsible for the performance of multiple duties relating to specimen collection and handling in a medical office setting while utilizing the five (5) Simply Better steps with every patient and team member interaction.

Must excel in communication (written & verbal), customer service and can work independently or as part of a team.

Must excel in prioritization, organization and multi‑tasking while demonstrating attention to detail and follow through. Ensure laboratory adheres to quality and safety protocols as established by the organization and regulatory agencies. Follow company policies, procedures and directives.

Ensure two (2) patient identifiers are acknowledged prior to specimen collection. Label all specimens correctly and immediately in front of patient.

Maintain all Quality Control (QC) data/logs per regulatory and department guidelines.

Forward all requested daily, weekly and monthly data to supervisor in a prompt manner. Complete all daily logs by shift’s end.

Obtain approval from corresponding primary care provider for all non‑approved referral provider ordered tests.

Promptly contact any patient(s) for needed re‑draws.

Perform spot disinfection of draw chair and processing area as needed. Provide coverage as a Medical Assistant (if applicable).

Keep Nursing Supervisor and/or Lab Coordinator informed of any laboratory department issues.

High School graduate or equivalent.

Certificate of Phlebotomy Technician (CPT) required.

Current BLS for Healthcare Provider from American Heart Association required.

Certificate from Accredited Medical Assistant Program preferred.

One (1) year minimum of phlebotomy work experience with all ages required.

Excellent customer service skills.

In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities.

Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family.