Network Technical Services Support

Westfield, Massachusetts
Salary: $80,000 - $100,000
Location: Westfield, MA (Onsite 5 days a week)
Network Administrator
Must pass background and drug test.
Scope of Position Responsible for providing desktop and network services for the corporate network, ensuring efficient operation and proper interfacing with other LANs and WANs. Provides support and consultation for existing and new technologies that support all networks’ needs.
Essential Duties and Responsibilities Provide day‑to‑day support of LAN/WAN: support for 1000+ PCs, 160 servers which include email and Finance.
Microsoft Active Directory, operating systems, group policies.
Maintain standard operating system images and hardware specifications for desktop and servers.
Participate in technology planning for network (LAN and WAN).
Manage network/PC equipment purchases and work with vendors.
Maintain DNS, IP addressing, and firewall (proxy) systems; interface with all network servers and maintain backups onsite.
Develop staff and secure qualified backups in the event of absence.
Oversee installation of network cabling: Ethernet Cat 6 and fiber optic cabling.
Upgrade all major operating environments on computers in network environment.
Proactively look for ways to better apply technology to the company’s primary mission.
Actively advance skills via workshops/training in keeping with current technologies.
Create, maintain and update user accounts for email and domain logons utilizing scripts, profiles, and directory securities.
Train users, resolve problems, and communicate changes in software and operations.
Maintain virus protection across the network utilizing EDR/XDR.
Configure, maintain, and service remote connectivity using RAS and Domain trusts across WAN.
Develop documentation as needed based upon company’s specific requirements.
Perform other similar or related duties as required or requested.
Position Requirements A minimum of an Associate’s degree plus 2 years of experience in a client/server environment.
A minimum of 2 years of experience in Windows Server environment.
Experience with DNS, IP addressing (IPv4 and IPv6).
Experience with certificate authorities: self‑signed, OpenSSL created, SAN public.
Familiarity with routers, gateways, firewalls, proxies, and hubs.
Ability to generate technical documentation to support projects, tasks, and configurations.
Skilled in problem solving and training in a one‑on‑one or classroom environment.
Ability to communicate with all levels of employees in a professional manner.
Experienced in installation of network hardware and able to provide real‑time network troubleshooting.

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