Client/Customer Support Rep

Client Service Representative

Shelton Veterinary Center is looking to add a compassionate and skilled Client Service Representative to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our progressive environment means you'll get to work with top-of-the-line equipment with a strong emphasis on alternative medicine. As part of our team, you'll work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love.

Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system

Receives and relays client correspondence and updates client financial records

Answers client's inquiries about basic animal care questions and routine procedures

Admits patients and handles medical records entries accurately

Prepares client invoices for services performed

Receives and relays telephone, fax, and email messages accurately and promptly

Medical, dental, and vision insurance

• Generous paid time off and flexible scheduling
• Continuing education allowance and professional development support
• Discounts on Purina pet foods

High school diploma or equivalent

Significant experience with basic office functions in a busy office environment

Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.

Joining our fun and team-first atmosphere comes with a level of support that's hard to find anywhere else. We're hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws.