Phlebotomist/Full Time-Flexible Hours- Monday -Friday

This position requires you to have a state phlebotomy license. (Phlebotomist II Territory - Mission Viejo, CA Monday to Friday, 8:00 AM to 5:00 PM, with rotational weekends.

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Day 1 medical, supplemental health, dental & vision for full‑time employees who work 30+ hours

Best‑in‑class well‑being programs

Annual, no‑cost health assessment program Blueprint for Wellness

healthyMINDS mental health program

Vacation and Health/Flex Time

6 holidays plus 1 MyDay off

FinFit financial coaching and services

401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service

Employee stock purchase plan

Life and disability insurance, plus buy‑up option

Flexible Spending Accounts

Travel within an assigned territory to deliver professional phlebotomy services at assigned Patient Service Centers (PSCs), Client Offices (IOPs), or other sites. Ensure accurate specimen collection, patient identification, and adherence to testing protocols to support high‑quality laboratory results. Work independently with a consistently low error rate and handle more complex collections and patient/client situations. Demonstrate the Quest 5Cs—Customer First, Care, Collaboration, Curiosity, and Continuous Improvement—in all interactions to uphold service and operational excellence.

Responsibilities Specimen Collection & Processing Perform specimen collections following established procedures for a variety of tests, including but not limited to venipuncture and capillary draws. Handle some difficult draws, including pediatric, geriatric, and hard sticks with minimal error.

Perform data entry as necessary.

Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required by test order.

Patient Experience & Customer Service Independently resolve routine patient and client concerns and escalates non‑routine issues appropriately.

Perform accurate data entry for patient registration, test order entry, and billing information.

Communicate collection procedures clearly and address patient questions.

Maintain a clean, orderly, and welcoming collection environment.

Site Support and Travel Provide coverage across PSC and Client Offices within the assigned territory with minimal notice.

Ensure that daily activities of the office are completed accurately and on time.

Maintain reliable transportation and meet travel expectations for the role, including having a valid driver license and a clean driving record, if applicable.

Operations & Compliance Obtain identification and accurately enter billing information and collect payments when required, following corporate policies.

Follow departmental policies, procedures, safety protocols, and compliance standards, including confidentiality of patient information.

Support routine administrative tasks including supply stocking, sanitizing, maintaining logs, filing, email use, and answering phones.

Complete all training and maintain current phlebotomy skills and knowledge.

Qualifications Required Work Experience Two years of phlebotomy experience.

Preferred Work Experience Customer service in a retail or service environment.

up to 40 lbs occasionally (with assistance as needed).

Extensive use of phone and computer; frequently communicating in English with patients and clients.

Knowledge Strong knowledge of phlebotomy best practices and more complex collection practices, including pediatric and geriatric draws.

Skills Ability to work independently, performing accurate, error‑free work in a fast‑paced setting, with minimal on‑site supervision.

Experienced phlebotomy skills, including pediatric and geriatric collections.

Keyboard/data entry experience.

Required Qualifications High School diploma or equivalent.

Travel up to 75%.

Phlebotomy certification required in CA, NV, WA, and LA.

English required.

Preferred Qualifications Phlebotomy accredited program, medical assistant or paramedic training.

Education High School Diploma or Equivalent (Required).

Languages English (Required).

Licenses and Certifications Phlebotomy certification (required in certain states, e.g., Professional medical certification strongly desired (medical assistant, phlebotomy, or similar).

Work Requirements Travel required.

Quest believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products including sensitive information; accessing customer data or confidential information; partnering and regularly working with or supervising other Quest employees and interacting with Quest customers.

Quest Diagnostics honors our service members and encourages veterans to apply.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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