Overnight Room Service Attendant Hourly

Rooted in the history and heritage of downtown Chicago in the 1930’s, the Gwen serves as a city emblem of this golden era and yet is poised to bring luxury to a future generation of worldly travelers. A female artisan making a mark in a predominantly 1930’s, male design city depicts and exciting atmosphere of change. The building has been home to many stories in an illustrious past. Health, dental and vision are just a start. We offer unlimited career potential, top of the line training, free lunch, Ventra Transit Benefit and we also provide your uniforms. Let it be a canvas for your own personal stories.At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. Compensation**Salary Range: $16.60 - $16.60 Hourly### Tipped/Service Charge Eligible? Yes### Discretionary Performance Bonus Eligible? Essential Duties and Responsibilities*** Show guests to room assisting with their luggage.* Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.* Check luggage for hotel guests both for day and overnight.* Keep lobby door and windows clean when not busy with guests.* Maintain an open communication line through all shifts by proper use of intershift log.* Assist front desk with key inventory twice weekly.* Qualifications and Skills*** High school diploma or equivalent required.* Hotel experience preferred.* Ability to communicate with guests, respond to questions, knowledge of hotel service, local area events and activities.* Ability to drive vans, limousines, and automobiles. Ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists.* Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 75 lbs. Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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