Phlebotomy/Phlebotomist (Healthcare)

Job Responsibilities

In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set‑up, donor monitoring and donor disconnect.

In compliance with SOPs and FDA guidelines, performs venipuncture on donors to begin the pheresis process.

Evaluates vein performance of the donor to identify possible problems; makes necessary corrections to expedite donation time and ensure product quality and donor safety.

May educate new donors on the use of therapeutic products made from donated plasma, explaining the screening process, health screening tests, appointment system, donation fees, center policies, nutrition and any other pertinent information.

Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.

Uses a PDA to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.

Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Responds to and resolves complex equipment alarms or donor issues.

Troubleshoots equipment failures, creates incident documentation, removes and/or replaces equipment from service.

Monitors donor flow on the donor floor to assure continuous turnover and alerts the Group Leader or Supervisor of donor flow issues.

Collects arm samples or whole blood samples from donors for testing.

Ensures accurate recording of donor data in the electronic donor information management system as outlined in SOPs.

Understands the policies and procedures associated with hyper‑immune programs at the center if applicable.

Maintains a clean and efficient work environment, ensures sufficient operating supplies and forms are available, follows all HSE and OSHA policies, and promotes safety.

Maintains confidentiality of all personnel, donor, and center information.

May be cross‑trained in other areas to meet the needs of the business.

Bilingual skills may be required at the discretion of the organization.

Performs other job‑related duties as assigned.

Education

High school diploma or equivalent required.

Experience

Internal CSL employees: must have successfully completed the CSL Plasma DST training.

External candidates: minimum 6 months’ experience as a phlebotomist; one year preferred.

Minimum 12 months of experience in a medical or health care environment.

Preferred, or Equivalent Combination of Education and Experience

Combination of education and experience equivalent to the above requirements.

Working Conditions (Physical & Mental Requirements)

Ability to complete routine forms or conduct routine oral communications.

Ability to understand, remember and apply oral and/or written instructions.

Must be able to see and speak with customers and observe equipment operation.

Occasionally perform tasks while standing and walking up to 100% of the time.

Reach, bend, kneel and possess a high level of manual dexterity.

Occasionally lift and carry up to 25 pounds.

Fast‑paced environment with frequent interruptions.

Frequently exposed to hazardous chemicals, extreme temperatures and blood‑borne pathogens.

Required to wear personal protective equipment while performing specific tasks or in certain areas.

Required to work overtime and extended hours to support center operational needs.

The expected base pay for this position at hiring is $21.34/hour - $25.25/hour. Individual base pay for a successful candidate within this range is determined by qualifications, skill level, experience, competencies and other relevant factors.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

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