Head of Programme Management

We are an award-winning independent creative solutions company that aspires to be the most culturally-influential company in the world. We help ambitious brands harness the power of culture to solve their biggest challenges. As a unique mix of experts in culture, technology, and storytelling, we are united by a passion to grow brands in ways that advertising alone can never do.

We are an entrepreneurial business - not a traditional "ad agency." That means we value resourcefulness and tenacity just as much as we value creativity and intelligence. Manage project intake across one of our retainer accounts or a set of project-based clients
Partner with Resource Management lead on team design and identification flex talent needs
Account and Program Health Management
Own delivery health across an account, laddering to a retainer; lead internal program coordination at the account level
Own account / retainer-level scope tracking and SOW; manage staffing across the account team
Escalate capacity needs and scope shifts back to the GPD or Head of Operations for redesign as needed
Client Partnership
hold senior client relationships (director / VP) on operations, staff planning, and scoping
Partner with Business Leadership to create and manage success metrics for program delivery and overall account health
PMs, project-focused Managers, and Associates
Co-lead junior managers with Business Leadership to identify program-management capability
Models what great program management looks like and can develop PMs of all levels
Flexible with PM and delivery approach. Interface with clients related to operations, staff requirements, or delivery processes
Strong negotiation and conflict management skills
Demonstrates progression in level of responsibility within a professional project management environment
Outstanding planning, coordination, management, and communication skills are required
Experience with risk management, change management, and communications management
8 - 10 years of experience in a creative agency

• Deep knowledge of 360° campaigns and the creative production process
• Lead the team, manage program delivery processes, and help get work delivered at the highest level
• Fluent in Google Suite, Slack as a PM Hub, Workforce and Project Planning tools

Utilizes AI solutions and creates workflows that lead to reduced administrative burden
represents the creative solutions company, Translation, and the leading software and services platform for independent creators, UnitedMasters. UnitedMasters enables ownership, exposure, and new paths for financial return for independent creators, while Translation helps brands leverage the power of contemporary culture to achieve transformational growth. Combined, UnitedMasters, Inc. is the world's leading marketplace for cultural capital, connecting independent artists and brands to realize a future in which all creators own their future. Backed by Alphabet, Andreessen Horowitz, and Apple, UnitedMasters, Inc. is reimagining how brands and artists come together to tell their stories, build profitable growth, and push culture forward.
Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide (e.g. in some cases that may include bonus, stock options, 401k match).
Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.