Health care technician / phlebotomist

GENESIS HEALTHCARE SYSTEM

In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. Work Shift: Varied Shift (United States of America) Phlebotomy The Phlebotomist Technician performs a range of laboratory duties, which may include phlebotomy, specimen handling, specimen test ordering, telecommunication, supply maintenance, and some clerical duties. May perform phlebotomy. Able to demonstrate proper collection techniques in accordance with the laboratory collection services policy and procedure manual. Maintains knowledge of laboratory tests and appropriate computer ordering codes. Maintains proficient telecommunication operations, which includes a wireless remote communication system. Stays in compliance with all regulatory agencies including CAP, HFAP, OSHA, and HIPPA. Provides outstanding customer service to internal and external customers. High school diploma or GED required, or current high school student with proof of completed phlebotomy training. Knowledge of medical terminology

PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS

Performs work in a manner that is quality focused.

• Acknowledges and responds to the diversity of people and the situation.
• Always makes the effort to anticipate and exceed customer needs and expectations.
• Patient Centered Care (patients/families, physicians, co-workers, all other internal/external customers)
• manages confidential/sensitive information appropriately.
• Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.

Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.)

• Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.)
• Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee may be required to travel to multiple locations including out patient draw centers and nursing homes. Employee must be able to answer telephone calls, respond to and initiate pages through a wireless communication system, use personal computers and other business machines, all which require the ability to apply finger dexterity. May be required to periodically rotate shifts and regular days off. All system employees must be willing to work all shifts, extra hours, holidays and emergency shifts as required.