Lead Relationship Banker I

We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results dedicated to quality strength and integrity and possess the drive to succeed then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions Retention Schedule for a minimum of three years. At Regions the Relationship Banker Team Lead is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs and meeting those needs by proactively offering appropriate products services and guidance to achieve their financial addition the Relationship Banker Team Lead is responsible for coaching a team of bankers and will oversee some branch activities in the Branch Managers absence. Regions mission is to make life better for our customers and communities and we are looking for candidates committed to helping customers reach their financial goals by understanding and meeting customer needs. This requires a candidate with strong communication and leadership skills as well as the ability to provide personalized customer service.

Achieves branch targets and goals by proactively identifying customer needs and providing expert level guidance and perspective about Regions solutions
Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquires new ones
Partners with branch leadership on new business development opportunities and fosters financial wellness within local communities
Provides consistent coaching to junior level bankers to assist with strengthening their product knowledge and identifying customer needs
Educates and advises customers on Regions Consumer and Business products and services including all loan and deposit types
Educates customers on emerging technology and digital solutions such as mobile online and ATM offerings all designed to make banking easier
Provides a consistent optimal customer experience which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when where and how they choose
Refers customers to an internal team of experts when additional financial goals and needs are recognized
Follows all bank processes and procedures and adheres to applicable laws and regulations including completing duties delegated and assigned by the Branch Manager; as a member of the branch team ensures sound banking practices including managing identifying and reporting operational risks

This position requires the tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act.

This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS).High School Diploma or GED
Two (2) years of banking sales and/or customer service experience
Ability to work Saturdays as needed
Ability to handle cash and process cash transactions
Ability to communicate in person on the phone and through electronic channels
Ability to use a computer on a frequent basis including typing and sustained attention to a monitor
Bachelors degree
Supervisory/management experience

Ability to adhere to policies procedures and guidelines
Ability to assist customers with digital banking offerings
Excellent relationship-building skills
Strong communication and customer focus
Full time

Other factors which directly impact pay for individual associates include: experience skills knowledge contribution job location and most importantly performance in the job role. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
Job Range Target:
Employees have the potential to earn commission based on performance against defined metrics and role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.

Regions offers a benefits package that is flexible comprehensive and recognizes that one size does not fit all for benefits-eligible associates. Medical Dental and Vision Benefits

• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Employee Assistance Program