Instructional Design Professional Job

Instructional Design Specialist
This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.C. area, you will be required to work in the office for a minimum of four (4) days per week.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. In this role, you will support the development of training curriculum for Genoa Healthcare. Genoa is a business within OptumRx that serves behavioral health and addiction treatment communities. The Genoa team partners with community-based providers and others to ensure that people with complex health conditions get the right medication and are able to follow their treatment plans. The individual hired to this position will support the design and development of innovative learning solutions support pharmacy operations and organizational goals. This role will also support the development of content to drive performance improvement of front-line staff. You will consult and collaborate with subject matter experts (SMEs) within operations as well as peers across the Optum Learning Solutions This role requires expertise in instructional design models, adult learning theory, and modern learning technologies, including virtual training to create impactful training experiences that drive performance and compliance.
This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm local time zone. It may be necessary, given the business need, to work occasional overtime.
We offer weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.
Learning Needs Analysis
Collaborate with SMEs, managers, trainers, and stakeholders to identify business goals and performance gaps.
Conduct surveys, interviews, and focus groups to gather data on learning needs.
Perform task and skills analysis to define required competencies.
Recommend training and non-training interventions based on gap analysis.

Instructional Design & Development
Define learning objectives and design course structures using ADDIE or similar models.
Develop engaging eLearning (Articulate Storyline, Rise), virtual instructor-led training (vILT), and hybrid learning solutions.
Create assessments, job aids, facilitation guides, and multimedia content.
Virtual Training Expertise
Development of virtual learning experiences using platforms like Zoom, Teams, or similar.
Develop strategies for blended learning and virtual onboarding programs.

Quality Assurance & Evaluation
Gather user feedback and revise content for accuracy and engagement.
Use LMS analytics and learner data to measure effectiveness and business impact.

Support revision/redesign of existing training programs.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
High School Diploma / GED

• Must have a certification in ATD Instructional Design Certificate, CPTD, Certified Professional in Talent Development, ATD Articulate Storyline Certificate, Articulate Storyline or Rise Certificate Program
• Must be 18 years of age OR older
• 4+ years of experience working in an instructional design role
• Experience with LMS platforms and SCORM integration
• Expertise in virtual training design and delivery
• Understanding of adult learning theory and instructional design models
• Proficiency in eLearning tools (Articulate Storyline, Rise, Replay, Peek)
• Ability to work full-time, Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm local time zone. It may be necessary, given the business need, to work occasional overtime

Healthcare or pharmacy operations experience
Familiarity with compliance and regulatory training
Graphic design or multimedia development skills
Time management, organizational, and prioritization skills to manage multiple projects in a fast-paced environment
Telecommuting Requirements:

Ability to keep all company sensitive documents secure (if applicable)
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace.