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Hotel Head Of Housekeeping

Make Ready USA

The Greenleigh River Oaks - Opening Fall 2026In a world where natural beauty meets big-city sensibilities, The Greenleigh invites sophisticated travelers and locals to escape to an urban oasis flavored by unexpected creativity. With a coveted location neighboring the charms of River Oaks, and the culture of Uptown's energy, The Greenleigh is the one place that truly celebrates, and elevates, the unexpected nature of Houston.At The Greenleigh, the Executive Housekeeper is the backbone of our hotel — the leader who ensures that every space reflects intention, care, and uncompromising standards. it is about creating comfort, elevating each touchpoint of the guest journey, and redefining what exceptional hospitality looks like.Requested TasksLead, motivate, and develop Housekeeping team members, cultivating a culture of pride and accountabilityEnsure proper onboarding, training, and ongoing development of all team membersPlan, organize, and monitor daily operations of the Housekeeping departmentUphold the highest standards of cleanliness, sanitation, safety, and professional conductProvide clear direction and consistent expectations to set the team up for successMaintain open communication that fosters fairness, consistency, and accountabilityReview staffing levels to support guest comfort, operational demands, and productivity goalsConduct performance evaluations and lead team meetings as neededUtilize the PMS to generate daily room assignments and manage workflow efficientlyPartner with other department leaders to anticipate special requests, events, group blocks, and occupancy patternsComplete regular inventories to ensure appropriate supply levels and cost controlMaintain a robust inspection program for guest rooms, corridors, and public spacesOversee departmental budgets and inventory controlsRequested CapabilitiesPrior Housekeeping experience strongly preferredPrior team leadership experience highly preferredThorough understanding of hotel operations and industry standardsExcellent communication skills — professional, personable, and approachableExceptional attention to detail with strong organizational skillsAbility to stand and walk for extended periods of timeComfortable using cleaning chemicals and equipment safelyAbility to lift up to 50 poundsAs part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members, including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program, and a wide range of additional ancillary benefits. We take pride in our Guiding Principles to help define how we successfully work together. Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.

Vacancy posted 1 day ago
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