Head of Risk and Compliance, Part Time

Capital One’s Enterprise Risk Management (ERM) Team has responsibility for helping the overall organization identify, manage, and mitigate key risks that may keep the company from achieving its strategic objectives. The Corporate Policy Office (CPO) is a dedicated group of professionals within ERM, focused on executing second line-of-defense oversight responsibilities by improving governance and quality of policy documents for Capital One.

The team is seeking a Risk Manager who will contribute to the establishment and execution of a sustainable policy program, including the strategies and processes, to govern and improve the quality of policy documents across the Enterprise. The Risk Manager will partner with stakeholders at all levels to develop, implement, and drive adherence to the enterprise policy program. The Risk Manager will build and maintain effective relationships with business partners.

This role requires core strengths in Customer Focus, Influence, Problem Solving, and Communication. The ideal candidate will have prior experience working with executives and enterprise-wide stakeholders, a demonstrated ability to manage processes through a risk lens, and an ability to assess and make improvements to the effectiveness of these processes. Additionally, the Risk Manager should have a comfort in developing and presenting materials in CPO-led forums. The ideal candidate also has prior experience working with policy, with an ability to read, analyze, and rationalize existing policy documents and consult with stakeholders on the creation of new policy documents. As a relationship manager, you are a key partner to the business areas and serve as a liaison between them and the CPO. You will be responsible for maintaining direct relationships with policy stakeholders to advise on the creation and management of policies and supporting documents that meet enterprise requirements and help identify issues to be escalated to the appropriate CPO forums. You will serve as the voice of the business area and advocate for the business area’s policy needs. At the same time, a relationship manager will serve as the CPO’s ambassador to the business areas to keep them abreast of any changes.

Contribute to the development and execution of a sustainable policy program to govern and improve the quality of policy documents across the Enterprise

Develop and deliver communications and presentations via ERM communication channels and CPO-led forums

Write, contribute to, edit, and deliver other communications (including presentations) that aid in the design, development, refinement, and usage of risk management functions, practices, and activities

Engage in the review of policy documents and partners with policy stakeholders to drive consistency and improve content in policy documents

Conduct effective challenge on policy documents at various stages in the policy management lifecycle

Conduct adherence monitoring to evaluate adherence to the enterprise policy program and the effectiveness of adherence practices within respective policy documents

Consult and support stakeholders in establishing required policy adherence practices

Analyze policy management data to identify risks, process improvements, and areas for increased training

Lead executing specialized initiatives aimed at evolving and improving the company's policy program

Develop training and other tools and resources for managing policy documents

Demonstrate strong business judgment, leadership, and integrity

Collaborate effectively with senior leadership across organizations such as Operational Risk Management, Compliance, Legal, Technology, Internal Audit, Regulatory Relations, etc.

Bachelor’s Degree or military experience

At least 3 years of experience in audit, quality assurance or risk management

At least 3 years of experience supporting, partnering, and interacting with internal business clients

At least 2 years of experience in process or project management

Master’s Degree in Business Administration (MBA) or Juris Doctorate (JD)

4+ years of experience in audit, quality assurance or risk management

3+ years of experience in process or project management

Policy management experience

Technical writing experience

McLean, VA: $151,900 - $173,400 for Risk Manager

Richmond, VA: $138,100 - $157,700 for Risk Manager

Riverwoods, IL: $138,100 - $157,700 for Risk Manager

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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