Head of Operations & Business Management

Join Atlas Air Worldwide. At Atlas Air Worldwide, we’re not just an airline, we’re a global engine powering cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced aviation logistics, we’re built on a foundation of safety , service excellence , integrity , innovation , teamwork , and responsibility . With over 30 years of history, a modern all‑Boeing fleet, and nearly 5,000 teammates collaborating across operations, technical, and corporate functions, we’re driven by purpose.

If you’re ready to grow, innovate, and help us deliver excellence every single day, you belong here.

The Manager, ATC Operations provides subject matter expertise in Air Traffic Control (ATC) procedures to Flight Operations and Dispatch, ensuring all flight activities are conducted safely, in full regulatory compliance, and with maximum operational efficiency. This role serves as a key advisor on domestic and international ATC requirements, supporting optimized airspace access and minimizing operational risk across the network.

Provide expert Air Traffic Control (ATC) procedural guidance to Flight Operations and Dispatch, ensuring all flight releases comply with domestic and international air traffic regulations while maximizing operational efficiency and airspace access.

Establish and maintain working relationships with global ATC facilities and Air Navigation Service Providers (ANSPs) to remain current on regulatory changes, reducing flight plan rejections, airspace violations, and ATC‑related delays.

Maintain advanced proficiency in dispatch systems including Flight Planning, Takeoff and Landing Performance, Weather Applications, and Aircraft Communications Addressing and Reporting System (ACARS) communications to ensure legal, accurate, and performance‑optimized flight releases.

Analyze current ATC requirements against fleet Communications, Navigation, and Surveillance (CNS) capabilities to define dispatch limitations, particularly during Minimum Equipment List (MEL) and Configuration Deviation List (CDL) scenarios, protecting compliance and preventing unauthorized airspace entry.

data link, Performance‑Based Navigation (PBN), Automatic Dependent Surveillance-Broadcast (ADS‑B)) and assess impact to fleet capabilities, recommending procedural updates or equipment enhancements to ensure continued global operational access.

Coordinate with ANSPs and airport authorities to optimize routings and flight levels, improving fuel efficiency, reducing block times, and enhancing on‑time performance.

Provide real‑time operational support to the Global Control Center (GCC) during tactical ATC events including ground stops, flow restrictions, reroutes, and airspace closures, minimizing network disruption and protecting schedule integrity.

Manage Federal Aviation Administration (FAA) System Wide Information Management (SWIM) and Eurocontrol Network Manager Business‑to‑Business (B2B) connectivity to ensure accurate, real‑time Air Traffic Management (ATM) data integration into dispatch systems, improving situational awareness and decision‑making.

Oversee navigation database management and investigate pilot‑reported discrepancies to ensure Flight Management System (FMS) accuracy and procedural compliance.

Lead planning, documentation, validation, and implementation of Aircraft Communications Addressing and Reporting System (ACARS) Airline Operational Control (AOC) software updates to maintain operational communication integrity and prevent system‑induced dispatch errors.

Develop and maintain Air Traffic Control (ATC) Operations Standard Operating Procedures (SOPs) within company manuals to ensure standardization, audit readiness, and alignment with regulatory requirements.

Performs other duties assigned simultaneously by Director, Performance Engineering.

Minimum 5 years of experience in the aviation industry, preferably within Flight Operation or Safety

Background in ATC operations

Excellent proficiency in MS applications.

Software coding, including Python, APL coding proficiency preferred.

Ability to meet deadlines, prioritize and cope with shifting demands.

Minimum 10% travel required

Must be flexible and able to work various hours and weekends

Ability to work under pressure with minimal supervision

It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you’d like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document by clicking "EEO Is The Law".

Competitive compensation will be offered based on a variety of factors, including a candidate’s experience, skills, education, geographic location, internal equity and other factors. In addition, a range of benefits to include medical, dental and vision insurance, employee assistance program, as well as generous paid time off, and 401K contributions are offered as a part of the total compensation package.

At Atlas Air Worldwide , we believe in the power of people, the promise of innovation, and the responsibility we hold to each other, to our customers, and to the planet.