Head of Operations & Business Management

AKRIS is an international fashion house founded in 1922 in St. Gallen, Switzerland, driven by the vision of Creative director Albert Kriemler, who designs sleek and effortless for a discerning global clientele of women with purpose. The family-owned fashion house is renowned for its rarefied and innovative double-face fabrics, for pushing the boundaries of St Gallen embroidery and pioneering digital photo printing techniques.

As the Operations Supervisor at our Madison flagship storeyou will be responsible for supporting the day-to-day operations and efficiencies. Ensure all shipments, transfers, ecommerce orders and returns are processed correctly daily and in a timely manner

Analyze operations processes and performance, recommending solutions for improvement as needed to increase efficiency in the store

Communicate and explain any operations directives to the selling team and delegate appropriate tasks concerning upkeep of the store and the inventory levels

Provide consistency of monitoring stock levels daily, lead monthly cycle counts and annual physical inventory ensuring they are executed effectively and as per company's standards

Manage all supplies ordering and administrative functions regarding store operations

Ensure the store is always clean, all lights or other equipment are always fully operational

Ensure communication with the corporate office is completed effectively and in the partnership with the Store Director

Assist the selling team when needed on the floor with merchandise, effective floor supervision and processing client payments

Analyzes the business and take business driving actions

Ability to move or handle merchandise and boxes, generally weighing 0-40 pounds

Can work a flexible schedule, that includes evenings weekends and holidays ensuring that the store is always fully operational

Proficient in Microsoft Office, POS, CRM & Inventory Management systems

3+ years of Retail Management or Operations Management experience

We continue to work towards creating a workforce that represents the diversity of our clients and communities and we offer an inclusive environment of mutual respect where our employees feel included, developed, and heard.

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