Referral Coordinator Managed Care

16008776 System CM Care Navigation and Outreach

Shift
Shift Length
8 hour shift

Union Contract
Non-Union-NCT

Weekend Rotation
Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. We are committed to providing whole person care, investing in your well-being, and enriching your career.

8-hour day shifts

Remote hybrid position (80% remote, 20% in-person)

Serves as a central person to guide and connect patients to the right care at the right time. Assists patient in being connected to the right resource, verifying patient eligibility and health plan benefits, performing intake and enrollment functions and utilizes the electronic medical record to document, communicate and facilitate care for patients.

Receives calls from internal and external customers and provides on touch resource to guide patients to appropriate resources.

Documents in the electronic medical record.

Performs intake, enrollment calls and data entry for designated programs.

Transitions patient safely to next step of care by collecting information needed and documents in electronic medical record.

Communicates with patients, families, providers and care team to maintain coordination of care.

May verify health plan eligibility.

May act as a resources for patients, providers and staff as in pertains to specific health plans and other questions.

0 to 2 years of related experience in health care or customer service

Proficient in the use of computer technology and Microsoft Office applications, including Microsoft Teams, Word, Excel and SharePoint

High school diploma or GED

Pay Range: $20.79 to $28.31 per hour

Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Allina Health is committed to adhering with all applicable local, state and federal minimum wage requirements.

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members.

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.

We are focused on creating an inclusive workplace so everyone can see themselves as part of our care team. Our care teams are as diverse as the communities we serve and proud to be contributing to the mission of a leading health care organization. Our pioneering approach to well-being helps every member of our care team feel a deep sense of connection and joy in their work.

Medical/Dental

Retirement Savings Plans

Life Insurance

Short-term/Long-term Disability

Voluntary Benefits (vision, legal, critical illness)

Tuition Reimbursement or Continuing Medical Education as applicable

Benefit eligibility/offerings are determined by FTE and if you are represented by a union.

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