Residential Direct Support Professional Lead (DSP Lead)

Take Another Chance is seeking an experienced Lead Direct Support Professional to join our team. Lead DSPs serve as on-site leaders within a 24-hour residential HPC setting , helping ensure individuals with developmental disabilities receive safe, structured, and person-centered support while maintaining operational stability, compliance, and continuity of care.

The ideal candidate is reliable and takes accountability, professional, has strong leadership and interpersonal communication skills, and is committed to providing high-quality, person-centered supports while balancing operational responsibilities. This role includes core tasks such as assisting with activities of daily living , medication administration , transportation , community integration , and the implementation of individualized support plans .

Leadership & Team Support

Provide day-to-day leadership, guidance, and support to DSP staff

Help maintain staffing stability and continuity of care across scheduled shifts

Assist with onboarding, coaching, and supporting team members

Client Care & Service Oversight

Support individuals with activities of daily living and community integration as needed

Help maintain a calm, structured, and person-centered environment

Follow all company policies, ISP requirements, Ohio DODD regulations, and safety procedures

Assist with household operations, appointments, transportation, and scheduling coordination

Utilize email, Microsoft Teams, EVV systems, and other electronic documentation platforms effectively

Must be at least 18 years old.

High school diploma or equivalent.

Valid Ohio Driver’s License with Ohio Bureau of Motor Vehicles.

Reliable daily access to a personal vehicle to transport clients.

Proof of active auto insurance meeting Ohio minimum requirements.

Minimum 2 years of prior experience supporting individuals with developmental disabilities

Ability to work assigned shifts consistently to support operational stability and continuity of care.

Proficiency with electronic documentation systems and basic computer applications.

Ability to lead by example while maintaining a person-centered approach to care in high-responsibility environments.

Ability to identify, escalate, and help resolve operational or compliance concerns appropriately.

Professional interpersonal skills to effectively support individuals served and support staff performance, continuity of care, and overall house operations

Strong understanding of person-centered supports, client rights, and maintaining professional boundaries

Demonstrated reliability, accountability, and commitment to quality care

3-5 years of experience in developmental disabilities or residential care settings

• 2+ years of previous experience serving in a Lead DSP, Team Lead, or similar leadership role
• Previous experience training, mentoring, or coaching staff members.
• 1+ years of previous experience with EVV systems, electronic documentation platforms, and compliance tracking.
• 1+ years of previous experience participating in compliance audits, ISP implementation, incident reporting, and/or staff documentation review.
• Experience supporting individuals with high behavioral support needs, personal care needs, or community integration goals
• Proficiency with Microsoft Office Suite, Microsoft Teams, Brittco, or similar systems.

Make a meaningful difference in the lives of individuals with developmental disabilities every day .

Receive paid training and certification support to help you succeed and grow professionally.

Enjoy paid holidays and a workplace that recognizes and values your contributions.

If you are a dependable leader who values structure, accountability, and person-centered care, we encourage you to apply and grow with us at Take Another Chance.

Take Another Chance provides equal employment opportunity to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to age, race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity and/or expression, national origin, ancestry, citizenship status, disability, genetic information, marital status, veteran status, military status, or any other characteristic protected by federal, state, or local law.

In compliance with applicable laws, Take Another Chance is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants needing assistance during the hiring process. If you require an accommodation to complete an application, participate in the interview process, or otherwise engage in the hiring process, please contact our support team at View email address on click.appcast.io.