Remote- Systems Engineering -

Cyber Advisors (CA), headquartered in Maple Grove, MN, is seeking an experienced Systems Engineer for a permanent onsite engagement with a client in Petersburg, VA. CA is a steadily growing IT managed services provider (MSP) business that specializes in a very high-quality, customer-focused approach to designing, managing, and maintaining our customers' IT environment. We have invested a tremendous amount of time to develop our technology, processes, and support platform. We are now adding to our team of outstanding individuals to help in our growth. This is a full-time position. Working hours are Monday-Friday with occasional evenings and weekends. This is a full-time in-person position in the Petersburg, VA, area. Working hours are Monday-Friday, 10 AM to 6:30 PM, with occasional evenings and weekends.
Provide primarily on-site and remote support to our clients.

Proactively anticipate, pre-empt, diagnose, and solve hardware, network, and software problems.

Develop and maintain knowledge of customers' specific business environment.

Maintain documentation for system configurations, processes, and procedures.

Strong knowledge of TCP/IP and networking fundamentals

Strong knowledge of operating systems (Windows and macOS) and server management

Broad knowledge of hypervisor technologies (VMWare/Hyper-V)

Broad knowledge of Windows Server, Active Directory, Exchange, DNS, and DHCP

Broad knowledge of MS Office 365 administration

Broad knowledge of workstation, server, and cloud backup solutions

Experience with network security, anti-virus, and EDR/MDR solutions

Dedication to customer satisfaction and getting it right the first time.

Demonstrate ability to proactively look for process improvement opportunities, challenge conventional practices, and adopt new methods and best practices. Appreciation of internal customer business, goals and objectives, strategies, and needs.

Passion for great customer service.

Proven ability to work with little or no supervision.

High-quality, detail-oriented approach to work.

Interest in building a long-term career position.

Bachelor Degree in Computer Science or commensurate work experience

A+, Network+, or similar IT certification

PTO and 8 Paid Holidays

Employer-paid Health and Dental Insurance for CA employees.

Paid time off to train for continuing education

Disability and Life Insurance

About Cyber Advisors:
Cyber Advisors' culture is like no other. Whether we are blowing off steam at Top Golf, gathering for a fun summer family picnic, or hosting sales -vs- engineering paintball war, we play just as hard as we work. J-18808-Ljbffr Cyber Advisors