Head of Communications and Events

Enrollment Communications Coordinator

Job Department/School University Admissions

FT/PT/Temp Full time

Location Garden City, N.Enrollment Communications Coordinator

University Admissions

The Enrollment Communications Coordinator supports the execution of communications that drive prospective student engagement, application completion, and enrollment across undergraduate, graduate, pre-college, and Manhattan Center populations at Adelphi University. Reporting to the Associate Director of Communications and Operations, this entry-level role builds and deploys email and SMS campaigns in Slate, maintains communication workflows, and supports CRM data accuracy and event communications. The coordinator also participates in admissions events and occasional local high school visits to gain insight into student needs and inform messaging. This role strengthens operational efficiency and ensures timely, consistent communication during critical recruitment and yield periods.

In compliance with New York’s Pay Transparency Act, the annual base salary range for this position is $50,000 - $52,000. Adelphi University considers factors such as departmental budgets, scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer. REPORTS TO: Associate Director of Admissions Communications and Operations

Apply and adapt Adelphi’s communication voice across audiences (undergraduate, graduate, adult learners, and families), ensuring messaging is clear, engaging, and tailored to each population.

Build and deploy email and SMS campaigns in Slate, ensuring accuracy, timeliness, and alignment with communication plans.

Maintain communication workflows and support messaging across the enrollment lifecycle (inquiry through deposit).

Assist with CRM functions including list uploads, data audits, and basic troubleshooting.

Manage the communications calendar to support coordinated messaging across audiences.

Perform QA on communications, forms, and workflows to ensure proper functionality.

Support communications for admissions events, including invitations, reminders, follow-ups, and RSVP tracking.

Update website and partner site content to ensure accuracy and consistency.

Assist with basic content creation, including email copy, text messaging, and short-form video.

Participate in admissions events and occasional local high school visits to engage prospective students and inform messaging.

Collaborate with admissions, financial aid, advising, and marketing teams to support communication needs.

Provide general operational support, including data cleanup, reporting, and project coordination.

Strong written communication skills, with the ability to create clear, engaging content for a variety of audiences.

Strong interpersonal skills and a customer-service mindset when working with students, families, and campus partners.

Basic design and multimedia skills, with interest or experience in creating digital

and print materials.

Familiarity with digital platforms (email, social media, web) and how they support communication and engagement.

Ability to learn and navigate systems such as Slate or similar tools to support communications and outreach.

Ability to review and interpret basic data (e.g., email performance, engagement

metrics) to inform future communications.

Bachelor’s degree is required (communications, marketing, business, or related field preferred).

One to two years of relevant experience in communications, marketing, admissions, or a related field (internships and student employment welcome).

Familiarity with digital communication tools (e.g., Canva, BeePro, or similar platforms) and interest in using emerging technologies, including AI tools.

Adelphi University, New York, is a highly awarded, nationally ranked, powerfully connected doctoral research university dedicated to transforming students’ lives through small classes with world-class faculty, hands-on learning and innovative ways to support academic and career success. Adelphi offers exceptional liberal arts and sciences programs and professional training, with particular strength in our Core Four—Arts and Humanities, STEM and Social Sciences, the Business and Education Professions, and Health and Wellness. News & World Report, Adelphi is Long Island’s oldest private coeducational university, serving more than 7,300 students at its beautiful main campus in Garden City, at learning hubs in Manhattan, the Hudson Valley and Suffolk County, and online. The University offers students 72 undergraduate programs and 92 master’s degree and doctoral programs in the liberal arts, the sciences and professional training. With powerful partnerships throughout the New York area, more than 123,000 graduates across the country, a growing enrollment of students from 44 states and 63 countries, and rising rankings from top publications and organizations, Adelphi is a dynamic community that plays a leadership role on Long Island and in the region.

~ Adelphi University is an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from all candidates, including people of color and those who are, or identify as, members of any marginalized, underserved or underrepresented group. Adelphi is an emerging Hispanic serving institution so bilingual candidates are encouraged to apply. Here is our University statement on diversity: