Hotel Hospitality Ambassador
Pacer Group
Customer-facing, onsite role within Site Services responsible for delivering a high-touch, white-glove hospitality experience while ensuring secure campus access in partnership with Security.
Acts as the first point of contact in lobbies and supports daily operations impacting a large, high-visibility workforce (12,000+ employees, visitors, and partners).
Front Desk / Lobby Operations
- Serve as the main point of contact for employees and visitors
- Partner closely with Security to protect people and assets
- Guest & Service Coordination
- Vendor deliveries (packages, catering, personal items)
- Call center support (phone inquiries)
- Program & Operations Support
- Support multiple lobbies (flex/rover coverage as needed)
- Support gnExpress delivery service (document handling/distribution)
- Assist with projects and process improvements
Exceptional customer service / hospitality mindset
- Ability to handle sensitive/confidential information with discretion • Adaptability + multitasking in fast-paced environments
- Collaboration with cross-functional teams (Security, Legal, Admins, Events, etc.) • Bachelor's degree (any field)
- Corporate hospitality OR
- High-end service (luxury hotel, retail, concierge, etc.)
- MS Office + Google Suite
• Shift options:
- Bi-weekly Thursday meetings (until ~6:30 PM)
- No relocation or remote option
XXXX Lookup by GEO US : US_Administrative_Assistant_I_CO|G10|24.06-30.41|33.44-42.26
Vacancy posted 5 days ago
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