Part-Time Optician Needed

Brand: Vision Associates Location: St Louis, MO, US, 63128 Position: Casual Part-Time Total Rewards: Benefits/Incentive Information Vision Associates is the nation's leading optical dispensary management & consulting company. Our mission is to provide the highest level of service and integrity. In partnership with our clients', our foremost objective is to deliver complete and comprehensive service that reflects our commitment to eye care excellence. Our people work closely with doctors, learn from complex medical cases, and make a difference in patients' lives. Vision Associates is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

JOB DESCRIPTION GENERAL FUNCTION The Optician creates exceptional value in the lives of customers by ensuring customers are always delighted by performing the key steps of our selling model. MAJOR DUTIES AND RESPONSIBILITIES Conveys a commitment to providing unsurpassed Customer Service by performing the following Sales and Service Process steps: Ability to support problem solving and troubleshooting Will engage patients, customers and fellow associates with use of our technology to support experiences Leader in the location that sets the tone for customer service Serves as a center of excellence. explores underlying reasons for recurring customer problems; Shows patience and courtesy with customers; Educates the customer on guarantees and services including: Ensures finished eyewear meets optical standards and customer requirements/requests. Strives to achieve exceptional results that align with brand priorities. Takes personal ownership to achieve personal and store results. Serves as a role model for development and a technical resource for all. Operates the Point of Sale terminal inputting customer and prescription information with accuracy and attention to detail. Shows customers where to pick-up their glasses upon return to the store. Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided planograms. Maintains safe working environment for all associates/customers. Inform management of any potential safety opportunities (broken tiles, furniture, etc.) Demonstrates safe work practices including the wearing of personal protection equipment in the lab.

BASIC QUALIFICATIONS State licensure (if applicable) and/or ABO Certification in non-licensed states High School Diploma or equivalent Knowledge of current optical theory and merchandise Knowledge of current store merchandise assortment and use of Inventory management systems. Strong communicator and listener Awareness of current fashion trends Sales skills – ability to use and carry a IPAD / tablet Comfortable with use of technology to engage patients, customers and associates.

PREFERRED QUALIFICATIONS Actively studying for Certification Optical dispensing experience Previous customer service and retail experience