Head of marketing & social media

Marketing Manager Position Summary Trillium is seeking an organized and execution-focused Marketing Manager to lead multi-channel campaigns across our taprooms, restaurants, e-commerce, and wholesale operations. Acting as the central project lead for the marketing department, this role translates broad company strategies into well-orchestrated promotional rollouts, guest retention initiatives, and cohesive brand experiences. The Marketing Manager directly supervises the Social Media & Content Specialist, keeping marketing operations on schedule and aligned with brand standards.

Job Duties & Responsibilities STRATEGIC EXECUTION & TEAM LEADERSHIP Campaign Management: Build, coordinate, and execute multi-channel marketing plans for targeted sales and hospitality initiatives.

Team Supervision: Direct and coach the Social Media & Content Specialist, reviewing content calendars, publishing cadences, and creative output to align with campaign goals.

Brand Stewardship: Ensure unified brand voice, messaging, and visual identity across all physical venues and digital touchpoints.

PR & Media Relations: Serve as the primary contact for press inquiries, pitching stories and product launches, coordinating interviews and media visits, and tracking coverage to support brand awareness and campaign goals.

MULTI-CHANNEL RETAIL & MERCHANDISING SUPPORT Merchandise & Product Releases: Coordinate launch plans for merchandise and new product drops, including visual presentation decks, inventory support, and display standards across physical and digital retail channels.

Collateral & Operations: Manage the creation and distribution of venue/restaurant materials (e.g., service guides, campaign briefings, sell sheets) and wholesale sales enablement tools (sell sheets, POS assets, digital toolkits).

DIGITAL PRESENCE, E-COMMERCE & GUEST RETENTION Loyalty & Email Marketing: Oversee day-to-day operations for customer loyalty platforms and manage scheduled email marketing campaigns from layout to deployment.

E-Commerce: Create and execute a sales plan for achieving e-commerce sales budget for beer, spirits, RTDs, and merchandise

Deploy guest feedback capture and surveys as directed to collect customer data and report guest satisfaction metrics back to the hospitality team for operational impact.

Digital Maintenance: Partner with internal teams on website updates, menu listings, and digital advertising opportunities while managing multi-location Google Business profiles and local SEO accuracy.

ANALYTICS & INSIGHTS Performance Tracking: Monitor and report on email, loyalty, website, survey, and campaign metrics to leadership.

Optimization: Use data insights to refine tactical planning, communication strategies, and operational performance across future campaigns.

Desired Qualifications & Abilities Qualifications & Experience Experience: 3–7 years of marketing experience, preferably in hospitality, craft beverage, CPG, or event production.

Demonstrated experience managing direct reports or delegating tasks to creative/digital team members.

Hands-on experience with loyalty platforms, email marketing software, Google Business management, and basic customer feedback/survey tools.

Core Competencies: Exceptional project management and operational execution skills, solid copywriting and visual sensibility, strong collaborative mindset, and high attention to detail.

Benefits Medical, dental and vision benefits with no wait period

Short term disability and life insurance

Performance Incentive Bonus

Educational Reimbursement Program

PPE Reimbursement