Seasonal Tax Preparers Needed

Seasonal Tax Preparer - Customer-Focused Team Member Jackson Hewitt Tax Service | Berwyn, Illinois

Our independently owned Jackson Hewitt office in Berwyn is looking for a dynamic, friendly, and dependable person who enjoys helping customers and works well with others.

We value someone who makes clients feel welcome, listens carefully, takes initiative, and contributes to a positive office environment. We value a strong Tax preparation experience and a strong customer-service attitude, teamwork, and a willingness to learn.

You are approachable, patient, respectful, and genuinely interested in helping people feel comfortable.

You work easily with others, communicate clearly, accept guidance, and willingly help wherever needed.

You arrive on time, follow through on responsibilities, and adapt to changing schedules and office needs.

Computer skills and attention to detail. You are comfortable learning software, entering information accurately, staying organized, and protecting confidential information.

English/Spanish bilingual skills are a plus as we serve a large Spanish speaking community.

Gather and review client information, prepare accurate individual federal and state tax returns, and explain results clearly using the training and procedures required for the position.

Work with the team to manage appointments, answer calls, follow up with clients, and keep the office running smoothly.

Helpful Experience and Required Training Previous customer service, retail, or other public-facing experience is valuable. Tax preparation experience is preferred, ideally two years or more. Experience with tax preparation software and systems—especially Jackson Hewitt is a plus.

Successful completion of required training is necessary before you are authorized to prepare returns. You must also obtain or renew a valid IRS Preparer Tax Identification Number (PTIN) for the applicable calendar year before preparing returns.

IRS Schedule and Availability This is an in-person, seasonal position in Berwyn. Applicants must be available throughout the tax season, including weekends and occasional evening shifts. This position is with our independently owned and operated Jackson Hewitt franchise.