Head of Therapy Services

Ardent Health is a leading provider of healthcare in communities across the country. With a focus on consumer-friendly processes and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. We are driven by our purpose of caring for people: our patients, our communities and one another.

Located in Brentwood, Tennessee, Ardent has earned a reputation as one of the industry’s strongest and most innovative healthcare systems. Our facilities and clinics are consistently recognized among healthcare’s best employers. We recognize each hospital and clinic is as unique as the community it serves. We strive to maintain strong community ties through advisory boards, contributions, charitable care, education and outreach.

280 sites of care

421 medical residents

Ardent makes considerable investments in people, technology, facilities, and communities, producing high quality care and extraordinary results. From newly constructed facilities and expanded services, to lifesaving technology and outstanding opportunities for employees, Ardent is committed to providing its hospitals and clinics the tools needed to succeed.

We believe it is this mix of corporate support and local autonomy that equips our teams for success.

UT Health East Texas (UT Health)

Representing the very best in healthcare, UT Health East Texas is comprised of 10 hospitals and more than 90 clinics across East Texas. With nearly 7,500 employees and over 1,000 licensed inpatient beds, UT Health East Texas provides healthcare services to thousands of patients annually through our hospitals, clinics, Level 1 trauma facility, air emergency fleet and EMS in a metropolitan service area of a quarter million people.

With the support of Ardent Health Services and The University of Texas System, UT Health East Texas is uniquely positioned to provide patients with access to cutting-edge research and clinical therapies while training and educating the next generation of physicians and other health professionals. At UT Health East Texas, our mission is to care for people - our patients, our communities and each other. UT Health East Texas Rehabilitation Center

UT Health East Texas Rehabilitation Center provides a large network of post-acute rehabilitation facilities to patients across the region. Over the past 25 years, our care network has grown to include a 49-bed inpatient hospital, 14 outpatient therapy clinics, 11 cardiopulmonary rehabilitation clinics and nine Olympic fitness centers. As part of the UT Health East Texas system, UT Health Rehabilitation Center has access to some of the most advanced therapy techniques and care available - including physical, occupational and speech therapies. At UT Health Rehabilitation Center, you'll find a team of caregivers dedicated to helping patients restore and maintain their independence.

The Director for Therapy Services is responsible for planning, supervising and coordinating activities for the Departments of Physical Therapy, Occupational Therapy and Inpatient Speech Therapy.

He/she is responsible for assuring quality outcomes in patient therapies and achieving the goals related to patient satisfaction. The Director is responsible for department compliance with regulatory standards and the development and maintenance of policies and procedures for the departments.

Directs and supervises Physical therapists, speech therapists and occupational therapists and supervisors in planning, implementing monitoring and evaluating patient care therapies according to the established standards.

Develops standards of performance; Observe personnel in the performance of duties to evaluate effectively (efficiency, skill and abilities).

Identifies the needs of the patient population served and modifies and delivers therapies that are specific to those needs (i.e., age, language, hearing and / or visually impaired, etc.).

This process includes communicating with the patient, and/or primary caregiver(s) at their level (developmental/age, educational level, literacy, etc.).

Demonstrates administrative/managerial competency in defined area(s) of responsibility.

Develops goals and objectives, establishes and implements policies for the Physical Therapy, Speech Therapy and Occupational Therapy sections and assists staff in achieving those goal and objectives through coaching and mentoring of staff.

Encourages professional development of department personnel through in-service education and/or continuing education.

Introduces and demonstrates new evidence-based techniques, equipment and research findings to the staff.

Reviews departmental performance, effects change as needed to improve services provided and assure compliance with regulatory standards.

Ensures ongoing compliance, licensing boards and accrediting agency standards promoting survey readiness as a constant state.

Participates in the development of the annual Performance Improvement plan based on organizational priorities, high risk care issues, or on identified patient care concerns.

Elicits staff input into the Performance Improvement Plan. Developed targeted, measurable goals and monitors in accordance with the documented plan. Creates a work environment that ensures inter and intra departmental systems/processes are efficient and effective in alleviating work intensity at the unit/department level.

Promotes staff engagement through eliciting feedback and input into departmental processes, positive communication, appropriate reward and recognition, and consistent application of policies and procedures.

Acts as a “Retention Officer” to ensure that high quality staff are recruited and retained.

Objectively evaluates the performance of direct reports.

Consults with Human Resources personnel as appropriate.

Possesses a thorough working knowledge of the hospital computer systems and can perform all systems functions necessary to achieve timely patient care.

Adheres to the standards identified in the hospital’s organizational and managerial competencies.

Works collaboratively with other departments to improve/sustain patient satisfaction results and the achievement of hospital goals and objectives.

Bachelor’s degree in physical therapy, occupational therapy or speech therapy.

Two years’ experience as a licensed therapist (PT, OT, or Speech).

Current State of Texas License in PT, OT, or Speech.

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