Salesperson for Retail Sales

Sales AssociateThe Sales Associate is the front?line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury?retail service, omni?channel selling, and team collaboration to drive brand loyalty and revenue.Key ResponsibilitiesRepresent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.Drive sales through cross-selling, upselling, and tailored recommendations.Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.Develop and execute personal sales plans; Source new customers, maintain relationships, and follow up to close sales.Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.Process transactions efficiently (purchases, returns, exchanges, online pickups).Support inventory cycles: receive shipments, stock shelves, and manage product movement.encourage team performance.Participate in brand initiatives, training programs, and inclusion activities.Required Qualifications1+ years of sales experience (luxury retail preferred); A combination of education and experience will be consideredExperience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets.Strong English proficiency.Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills. (Preferred)Strong English language proficiency. (for EU)Schedule: Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.Our Competencies for All Employees Courage, Creativity, Customer Focus, Dealing with Ambiguity, Drive for Results, Interpersonal Savvy, Learning on the Fly.Our Competencies for All People Managers Strategic Agility, Developing Direct Reports and Others, Building Effective Teams.These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance.