Banking Teller -Part Time
HomeTrust Bank
Teller (Part Time)
Consumer Banking
Part-Time
On-site
Tellers provide exceptional customer service through accurately performing various banking transactions and handling routine customer service issues all within established operational guidelines, policies, and procedures. Through strong customer relationship skills, Tellers educate customers on new products and services as well as recognize opportunities to make referrals as appropriate.
Receive checks and cash for deposits to accounts, verify amounts, examine checks for proper endorsement, enter deposits into computer records, and place holds on accounts for uncollected funds.
Cash checks and process withdrawals, pay out money after verification of signatures and customer balances.
Receive and process mortgage, consumer loan, and other payments, and ensure the payments match balances due.
Responsible for checking night depository bags and recording proper information on the financial institution's forms.
Keep all cash and negotiable items secure at all times, balance cash drawer at the end of the shift and compare totaled amounts to computer generated proof sheet, reporting any discrepancies to the supervisor.
Promote and introduce solutions for all retail bank deposit products and services, including checking, savings, money market, certificates of deposit, debit card, online/mobile banking, and make appropriate referrals, including HELOC loans, IRAs, consumer and mortgage referrals, investment services, and treasury management services.
Participate in branch and bank sales, service, and product training meetings.
Adhere to all corporate policies and procedures, Federal and State regulations and laws.
Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.
Complete all mandatory annual compliance training.
Perform other duties and special projects as assigned.
High school diploma or equivalent required.
Above average PC and technology skills, and ability to use applicable software and operation of branch automation systems.
- Ability to resolve customer concerns/issues in a positive way.
- Ability to successfully complete in-house training programs or other approved training programs for paying and receiving function.
- Ability to understand and use bank policies and procedures to ensure operational efficiency and regulatory compliance.
- Ability to work with confidential information appropriately.
- Ability to work with limited or no direct supervision.
- Ability to think and act within guidelines and limitations of Bank policy and assigned personal authority.
- Tellers must be organized, detailed, and possess an aptitude for basic math.
- Tellers must be bondable.
- Proficient in Microsoft Office products.
College degree in related field.
Thorough knowledge of the Teller system and all applicable system applications.
Sales/Service skills - Knowledge of bank products and services, sufficient to identify and fill customer and prospect needs, conduct sales/service dialogue with customers and prospects, and/or refers quality business.
About HomeTrust Bank
HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
Physical activity requiring reaching, sifting, lifting up to 25 lbs., The employee may need to move around their office to attend meetings and to access files, machinery or other job-related tools.
HomeTrust Bank is an evolving company. HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.
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