Head of Business Operations - Remote

Mendix is a low-code app development platform:
Low-code is a visual approach to software development that enables you to abstract and automate every step of the application lifecycle. Gartner predicts that “by 2024, low-code application development will be responsible for more than 65% of application development activity.”
Mendix, the global leader in enterprise low-code, is fundamentally reinventing the way applications are built. The Mendix platform was created to promote collaboration between Business & IT teams so that an entire organization can participate in the application development process. With Mendix, thousands of forward-thinking companies around the world like Ford Auto, Zurich Insurance, Freshfields, and Red Bull, can unleash their best ideas quickly.
In the 2021 Gartner® Magic Quadrant for Multiexperience Development Platforms, Mendix placed at the very top of the Leaders quadrant.
Mendix is a Siemens Business:
Siemens is a Top 10 Global Software Company and a leader on Fast Company’s Most Innovative Companies in the World! With the acquisition of Mendix in 2018, Siemens Digital Industries Software is driving transformation to enhance the digital enterprise where engineering, manufacturing and electronics meet the future of innovation. Head of GTM Operations, Americas
Americas (Remote) – ideally east coast.
Mendix is the leading low-code platform, part of Siemens Digital Industries Software, powering enterprise application development at global scale. As we accelerate our SaaS transformation and expand our Specialized Sales motion in the Americas, we need a sharp operational mind to anchor the zone. This is a high-visibility, high-impact role at the intersection of revenue strategy, sales execution, and cross-functional leadership — reporting directly to the VP of Global GTM Operations.
You will own the operating rhythm of a sizeable SaaS revenue business, lead a team of two, and be a trusted partner to the AMS Zone Sales Leader. If you thrive in complex, matrixed environments and want to make your mark on a business at a pivotal growth stage, this is the role.
The Head of GTM Operations, Americas is the operational backbone of the Mendix & RapidMiner Specialized Sales organization in the Americas. You work in lockstep with the AMS Zone Sales Leader to drive scalability and predictability across the revenue engine — with a sharp focus on sales productivity, pipeline generation, and customer retention.
You will need to be equally comfortable presenting a zone P&L narrative to senior Siemens leadership and rolling up your sleeves to resolve a data quality issue in Salesforce. You manage two direct reports and report to the VP of Global GTM Operations.
Zone Strategy & Sales Partnership
Serve as the strategic operations partner to the AMS Zone Sales Leader, translating global and zone-level goals into concrete, executable operational plans.
Co-own the AMS Management Operating Rhythm (MOR): weekly pipeline reviews, opportunity scrubs, Sales Manager syncs, and forecast calls.
Review, analyse, and improve current sales processes and procedures — proactively identifying friction points that slow pipeline velocity or distort reporting.
Forecasting & Revenue Performance
Own the weekly forecast call with the AMS Zone Sales Leader and Sales Managers, ensuring accuracy, timeliness, and alignment with the global Siemens Software rhythm.
Own and drive performance on the key SaaS metrics for the zone: Finance Partnership & Zone P&L
Partner with GTM Finance to ensure zone performance is fully aligned with financial targets, contributing to a complete and accurate Zone P&L.
Translate pipeline data and attainment metrics into P&L-relevant narratives for senior leadership and corporate performance reviews.
Support the Zone Sales Leader in making commercial decisions grounded in P&L impact.
Tooling, Data Quality & Process Excellence
Ensure Salesforce data quality, opportunity management standards, and quoting accuracy across the AMS sales team.
Identify and resolve operational friction points — process gaps, tooling issues, or data inconsistencies — that slow pipeline velocity or distort reporting.
Partner with the Global GTM Ops team to implement tooling and process improvements in the AMS zone, serving as the local implementation lead for global initiatives.
Stakeholder Management & Cross-functional Alignment
translate global directives into effective local implementation.
Navigate the Siemens Software matrix organisation with confidence, balancing global compliance with zone-level agility.
Foster a high-performance, data-driven team culture with clear ownership and a bias toward action.
6–12 years of progressive experience in Revenue Operations, Sales Operations, or GTM Operations within a SaaS or enterprise software environment.

• Minimum 3 years in a regional or zone-level operations role with Americas scope (North America at minimum).
• Proven track record owning forecasting cadences and pipeline reporting for a substantial revenue organization ($50M+ ARR or equivalent).
• Demonstrated experience bridging Sales and Finance — translating pipeline data and attainment into P&L-relevant narratives for senior leadership.
• Strong command of Salesforce (SFDC) for opportunity management, pipeline reporting, and data hygiene at scale.
• Clari or equivalent) and strong Excel/Google Sheets skills for financial modelling and scenario analysis.
• Track record of managing or mentoring at least one direct report in an operations context.
• Exceptional stakeholder management skills in matrixed, multi-geography organizations.
• Fluent in English with outstanding written and verbal communication skills.

Exposure to ARR, NRR, and GRR metric frameworks in a land-and-expand commercial model.
Experience operating within a large enterprise or corporate parent structure (e.g. a publicly listed company or conglomerate).
Background in low-code, platform, or developer tooling markets.
Bachelor’s degree in Business, Finance, Economics, or a related field; MBA is a plus.
Thrive in ambiguity and build structure where there is none
You are uncomfortable presenting data-driven stories to senior leadership
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
California residents have the right to receive additional notices about their personal information. Job Family : Revenue Operations