Registrar - Hospital Emergency Department Part Time

Location Site: Salem Hospital, 890 Oak Street SE, Salem, Oregon 97301

Emergency Department Access Services

Position Type: Part time, 24 hours/ week, Non- Exempt

Schedule: Friday - Sunday, 5:00 pm - 5:30 am

As a registrar in the Emergency Department at Salem Health, you will courteously admit and register all patients, accurately capturing their demographic, insurance, and financial information in the electronic medical record system. You’ll verify insurance eligibility, obtain necessary authorizations, manage registration errors, and provide exceptional customer service while adhering to regulatory and workflow standards, all while supporting continuous improvement through Lean principles and team collaboration.

Accurately collects and enters demographic, insurance, and financial information into the Electronic Medical Record (EMR), ensuring all necessary consents and forms are completed.

Verifies insurance eligibility, obtains required authorizations or referrals, and determines correct filing order and copayments using online tools and phone contact.

Efficiently performs all registration tasks within Epic, including arrivals, HAR creation, check-ins, and applying downtime procedures when necessary.

Monitors and resolves registration-related errors in work queues within three days, ensuring data accuracy and smooth workflow.

Provides flexible registration support across various departments (e.g., Delivers high-quality service to patients and staff by adhering to AIDET principles, demonstrating empathy, and maintaining professional communication.

Participates in Lean problem-solving, training initiatives, and updates to standard work to enhance team performance and workflow efficiency.

1 year of experience working in a fast-paced customer service environment that included substantial use of data entry and keyboard skills.

Intermediate level of proficiency with MS Office (Word, Outlook, Excel).

Successful candidate will have experience in a health care administrative or clerical environment, including experience with EPIC or other electronic medical record (EMR) system.

Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple communityclinicsand West Valley Hospital, ensuring broad access to high-quality care.

Through Lean principles, staff help drive innovation and solve real problems. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.