Weekend Spa Concierge

Flexible schedule
~ Training & development

Competitive hourly pay

• 401(k) retirement plan
• Paid training and development - Woodhouse protocols, systems training, and a real path into spa leadership
• A back-of-house built for the team - large, beautifully designed staff lounge with a full kitchen and a private room to reset on your break
• Woodhouse Spa is a luxury day spa brand with more than 100 locations nationwide - and we're bringing it to the North Shore for the first time. The owners work in the spa day to day as true partners, not a distant corporate office.

Front desk operations, retail, and guest experience: guest appointments, check-in and check-out, and all internal and external communications and Retail.

• Greet every guest promptly and graciously, read their true needs, and deliver an exceptional experience, support VIP events and special guest requests.
• Furnish guests with refreshments, snacks, and luxury wellness items during their experience.
• Manage mail, packages, and online gift card sales
• Support daily closing or opening procedures
• Know emergency procedures and alarm systems, and serve as point of contact in an emergency
• Attend training and participate in professional development
• Be a steward of the Woodhouse brand and Woodhouse standards

High school diploma or equivalent

• Experience in a similar role or in front-office operations a plus
• Previous customer service, telephone reservations, or hospitality experience a plus
• Excellent computer skills - Word, Excel, Outlook, PowerPoint, and point-of-sale platforms
• Regular, consistent attendance and flexibility to work holidays and weekends.

National brand, local ownership - the systems and reputation of an established franchise, with owners invested in this location's success.
First-mover opportunity - be the founding Lead Concierge at the first Woodhouse on the North Shore and build the front-of-house from day one.
as you excel, opportunity follows.
Must comply with all company policies and procedures. Compensation: $20.00 per hour

We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.
Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth.
About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.