Field Service Engineering Tech

Are you ready to be part of changing the game for pharmacy automation with next generation solutions? Who We Are: ARxIUM is a leader in the development of advanced pharmacy technology and solutions. Here you have the opportunity to work with the best experts in the pharmacy health systems sector paving the way with innovative automation hardware and software technologies. ARxIUM has been providing innovative solutions in the pharmacy automation space for over twenty years and currently serves customers in North America, Europe and Asia. We have offices in Winnipeg and the Chicago Area and work remotely in cities across North America and Europe. Medical/RX/Dental/Vision benefits
Company paid Life/ADD insurance
Company paid EAP plan
Flexible work schedule
The Field Engineer (FSE) provides the front line interface of ARxIUM systems to the customer. The FSE, under minimal supervision, and with broad scope of responsibility, performs field service activities involving the installation, maintenance, repair and modification of ARxIUM systems at a customer facility. The FSE must have excellent, customer centered, communication skills. Please note that this position involves travel requirements
Diploma or degree in a technical field including, but not limited to: mechanical, electrical, computer, biomedical.

• 3 - 5 years experience programming Allen-Bradley PLCs.
• Engineering and Electrical experience.
• 7+ years of direct field service (or equivalent) experience troubleshooting and repairing computerized electro-mechanical systems.
• 7+ years of experience working in a service capacity with direct customer interaction.

Perform software and hardware preventive and corrective maintenance.
Perform software and hardware emergency break fix service calls.
Refines and validates PLC Coding.
Works with the facility to schedule appropriate downtime for preventive and corrective maintenance.
This includes ticket updates and closures, expenses, timesheets and other administrative requirements.
Working outside normal business hours may be required to service products.