Head of Services - Support and Managed

Berman Star Nissan is looking for a Service Manager to add to the team!
Pay: $125,000/ annually (Commission Role - Total Shop GP, ROs, CSI + ELR)
Must have Dealership Service Management Experience
You will help plan, train, lead, and monitor the performance of service advisors, service technicians, and support staff to promote 100% customer satisfaction and revenue growth in line with targeted business and financial objectives.

Competitive PTO Policy

• Multiple Low-Cost Medical Insurance Options
• Low-Cost Dental, Vision & Life Insurance Options
• Short Term & Long Term Disability
• Automotive Service & Sales Discounts

Oversee daily service department operations to ensure efficiency and profitability
Lead and motivate a team of service advisors, technicians, and support staff
Develop and implement strategies to increase revenue and customer retention
Train and mentor team members to improve performance and service quality
Ensure all service work meets manufacturer standards and customer expectations
Hire and develop service advisors and technicians
Address customer concerns promptly and professionally to resolve issues
Monitor key performance indicators (KPIs) and adjust strategies to meet goals
2 years of experience as a Dealership Service Manager

• Proficient time management and organizational skills
• Strong understanding of automotive service operations and profitability strategies

All your information will be kept confidential according to EEO guidelines.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.