IT SysAdmin

Our client is a retail banking organization with locations all throughout New England. As a Systems Administrator, you’ll work under the leadership of the IT Operations Manager and be responsible for the administration, maintenance, and optimization of the organization’s on‑premise and hybrid cloud infrastructure. This role manages Microsoft server environments, core enterprise applications, identity platforms, and cloud services. The ideal candidate is experienced in both traditional datacenter operations and modern cloud technologies, ensuring performance, reliability, and security across all systems.

Administer, maintain, patch, and optimize on‑premise Microsoft Windows Server environments.

Manage virtualization platforms (VMware/Hyper‑V) including provisioning, resource optimization, and monitoring.

Monitor system performance, capacity, and availability to ensure reliable operation.

Administer Active Directory, including OU structure, DNS, DHCP, Group Policy, and role-based access.

Manage and monitor Entra ID (Azure AD) for hybrid identity, SSO, conditional access, authentication policies, and security posture.

Maintain and support identity lifecycle management, privileged access workflows, and access review processes.

Cloud & Hybrid Cloud Administration

Support and administer Microsoft Azure services including virtual machines, storage, networking, security, and monitoring.

Assist in cloud resource governance, cost optimization, and policy compliance.

Microsoft 365 Administration

Administer Microsoft 365 platform services, including Exchange Online, Teams, SharePoint, OneDrive, and security/compliance center tools.

Deploy and manage configurations and compliance policies in Intune for workstation and mobile device management.

Support licensing, auditing, and tenant‑level configuration.

Application & System Management

Maintain enterprise applications running on Microsoft platforms.

Perform updates, configuration, patching, and break/fix support for core server applications.

Manage backup, restore, and disaster recovery readiness for all systems.

Operational Support & Collaboration

Respond to escalated system issues, outages, and service requests.

Document procedures, configurations, diagrams, and system changes.

Work with cross‑functional teams on projects, integrations, and infrastructure upgrades.

Participate in on‑call rotation and after‑hours maintenance windows as needed.

3–5+ years in system administration or infrastructure support.

Hybrid environment experience (on‑prem/cloud) is required.

Bachelor’s degree in Information Technology, Computer Science, or a related field is preferred.

Microsoft Certified: Microsoft 365 Certified: ITIL Foundation or similar framework certification

CompTIA Network+ / Security+ (optional but valuable)

Strong knowledge of Windows Server (2016/2019/2022) administration.

Proficiency with M365 (Teams, SharePoint, Exchange Online, OneDrive).

Experience with Intune for device and application management.

Understanding of networking fundamentals (TCP/IP, routing, VLANs, firewalls).

Experience with backup technologies, DR concepts, and system monitoring tools.

Strong skills in analysis, troubleshooting, and documentation.

for server and hardware installation.

Ability to work in datacenter/server‑room environments.

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