Senior HR Generalist, Employee Relations and Recruitment

Job Overview: The HR Coordinator provides reliable service delivery and process support for employees, leaders, and the HR team. This role owns the tactical and administrative work that keeps HR processes moving, including onboarding and offboarding support, HRIS and data changes, documentation, scheduling, employee questions, routine service requests, and process follow-through.
HR Service Delivery and Employee Support
Serve as a first point of contact for routine HR questions, process requests, and employee support needs.
Help employees and leaders navigate HR processes, forms, resources, and next steps.
Respond to routine questions related to HR processes, policy navigation, pay or benefits updates, leave or PTO information, onboarding, offboarding, and employee data changes.
Route questions or issues to People Operations, HRBPs, Payroll, Benefits, Talent Acquisition, or other partners when the request requires interpretation, risk review, or specialized expertise.
Provide accessible support through front desk, site-based, and on-the-floor connection points as assigned.
Partner with Talent Acquisition, leaders, and People Operations to ensure smooth employee transitions.
HRIS, Data, Documentation, and Records
Complete or coordinate employee data updates, job or status changes, records maintenance, and HRIS entries in accordance with internal processes.
Protect employee information by following confidentiality and data handling expectations.
On-the-Floor and Local HR Access
Provide visible, practical HR support close to the work area when assigned.
Help employees get process questions answered at or near their workstations when possible.
Bring routine HR support to employees in a way that reduces unnecessary trips away from work areas.
Escalate employee concerns, patterns, or issues that move beyond routine process support to People Operations or HR leadership.
Partnership Across the HR Model
Partner with People Operations when employee questions, documentation, or process work supports employee relations or workforce issue follow-up.
Maintain clear ownership of service delivery work while staying connected to the broader HR team.
Contribute to continuous improvement of HR processes, templates, checklists, communication, and service routines.
Experience providing administrative, coordination, customer service, HR, or employee-facing support.
Strong attention to detail with the ability to complete documentation, records, data changes, and follow-up accurately.
Ability to handle confidential employee information with professionalism and discretion.
Ability to provide responsive support to employees, leaders, and HR partners in a fast-paced environment.
Ability to recognize when a request should be escalated based on complexity, risk, policy interpretation, or employee concern.
When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.

From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

300 annual wellbeing account to spend on what helps you feel happy + healthy
~ Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships

Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at View email address on humanresourcesjobs.com: $21.00 - $29.00 per hour ㅤ: #LI-AH1