Head of Risk Management

Join our Risk Management Team at the Grand Canyon Railway and Hotel!

At Grand Canyon Railway & Hotel, were seeking a visionary Director of Risk who is ready to support, guide, and elevate our operations. This is more than a positionits an opportunity to shape a culture of safety, integrity, and strategic decision-making across an iconic destination. If youre passionate about mitigating risk, leading with confidence, and influencing organizational success at a high level, we invite you to bring your expertise to a team where your voice truly matters.
The Risk Director is responsible for managing the Risk, Safety and Security programs at Grand Canyon Railway & Hotel (GCR&H) and Tusayan Properties.
Employee Housing!
Fully understand and support Xanterras Mission Statement, Cultural Pillars, Community Commitment and Core Values.
Responsible for the development and implementation of safety programs for the properties in accordance with annual action plans approved by the General Manager and Corporate Director of Risk Management. This may include Incident Action Plans, Physical Security Plan, Emergency Action Plan, Job Hazard Assessments, program writing, training and performance tracking.
Manage general liability, auto and workers compensation claims; following company claims protocols and the direction of the Corporate Claims Manager.
Reviews and interprets employee accident reports for proper inclusion on OSHA 300 Log and electronic reporting.
Investigate guest and employee accidents as needed and lead the Incident Assessment Team to determine means to reduce exposure and risk of further loss.
Responsible for developing and administering the annual department financial plan, submitting monthly variance comments, and assisting in managing the department P&L.
Work closely with the Corporate Director of Risk Management.
Ensures Security personnel are scheduled for maximum coverage and properly trained in company policy. Responsible for effectively and continually monitoring ensuring employees are at an acceptable level of performance; completes performance evaluations and ensures HIGs are done following the appropriate timeline established by the department, submitting them into HR in a timely manner.
Ensure Dayforce is verified daily by 10am and entire payroll completed for payroll period end (PPE).
Complete annual insurance renewal applications with supporting documents and submit them to Corporate Director of Risk Management.
Manage access control system (SALTO).
A minimum of three years of risk and/or security experience.
A minimum of two years management experience.
Must possess a valid/clear Arizona Drivers License and be able to comply with the Xanterra/GCR Vehicle Policy.
Bachelor's degree in basic science or a related field, or professional equivalent in safety and/or security.
Excellent written and verbal communication skills, with experience in public speaking or training.
Well-developed computer skills utilizing MS Office Suite.
Bi-lingual (English Spanish) language skills.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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