ADMINISTRATIVE ASSISTANCE-REMOTE POSITION

Opensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.
Administrative Assistant will be providing a valuable function helping our clients streamline their administration of business operations. Administrative Assistants serve as dedicated points of contact for attorneys at the firm, delivering personalized word processing support and administrative assistance. This role combines advanced document services expertise with essential administrative functions including travel coordination, expense management, and time entry. Administrative Assistants possess strong word processing knowledge, excellent client-facing communication skills, and the ability to provide training and mentorship to Document Specialists and clients. This position is located at Opensity's newly remodeled Phoenix office.
Scheduled Shift : Monday to Friday, 7:00AM-4:00PM
Create, revise, reformat, and convert documents using various support software including Microsoft Office applications, PDF editing tools, and transcription software
Prepare and edit complex documents, spreadsheets, charts
Provide coordination and administrative support for special projects
Serve as a dedicated point of contact for assigned attorneys, providing personalized word processing and administrative assistance
Coordinate and book travel arrangements for attorneys and staff
Manage time entry and billing support for assigned attorneys
Efficient handling of time sensitive and confidential materials
Perform document diagnostic activities related to troubleshooting documents inconsistencies
transcribes audio and digital dictation including deposition transcripts as required
Spell check, proofread and/or cross-check documents to ensure accuracy and completeness
Maintain up-to-date knowledge of specialized applications and upgrades in order to achieve maximum efficiency and productivity with the Document Services applications
Provide feedback and insight into each team member's performances when requested
3+ years working in document outsourcing or legal industry preferred

• Ability to learn the responsibilities listed above through a combination of in-person training, remote training, and self-guided learning
• ability to work independently with minimal direct supervision
• Advanced working knowledge of Microsoft applications (Outlook, Word, Excel, and PowerPoint) with strong emphasis on Word proficiency
• Experience working with Adobe Acrobat or Kofax for the manipulation of PDF files a plus
• Excellent skills in spelling, grammar, punctuation, sentence structure and proofreading
• Experience with travel booking systems, expense reporting tools, and timekeeping software preferred
• Ability to excel under pressure within established timeframe and provide quality work product
• Possess strong communication, interpersonal, teamwork and customer service skills

The Compensation range for this role is $23.00 to 25.00 USD per hour and may be eligible for an annual bonus. Medical insurance
Dental insurance
401(k) retirement plan
Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.